RideforU

TERMS AND CONDITIONS FOR USERS

(Bikes)

THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF INFORMATION TECHNOLOGY ACT, 2000 AND RULES THEREUNDER AS APPLICABLE AND THE PROVISIONS PERTAINING TO ELECTRONIC RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000.

A. GENERAL TERMS

Terms and Conditions

RideForU ("RideForU," "Company," "us," "we," or "our") is a platform owned and operated by RideZen Private Limited, a registered private limited company, and developed in collaboration with All Hands Global Private Limited, under a contractual agreement for providing software and technology services.

The Company offers technology-based services and acts as an intermediary for facilitating:

Support Services: Additional services such as associated payment collection and other operational assistance, as determined by the Company from time to time.

These services ("Services") are made available through the Company's website and the mobile application "RideForU" (collectively, the "Platform").

The use of the Platform and Services is governed by these Terms and Conditions, along with the Company’s Privacy Policy, which together outline the relationship between users, RideZen Private Limited, and All Hands Global Private Limited.

These terms and conditions, including the General Terms and Special Terms along with any agreements executed or accepted by you (“you/ your” or “User” or “Customer”), which are incorporated herein by reference (“Terms”) when you access, use or interact with the mobile application (“Rideforu App”) or website available at www.rideforu.in

(collectively, “Platform”) whether through a computer or a mobile phone or any other device (“Device”) or avail the Services (defined hereinafter) provided by Ridezen Private Limited (“Rideforu” / “Company” / “us”, “we” or “our”).

All the Services provided by the Company to you would be by means of your use of the Platform. These Terms will govern the relationship between you and the Company in the course of provision of the Services. These Terms govern your access/interaction or use of the Platform and/or availing of Services.

Please read these Terms carefully before using the Platform or registering on the Platform or accessing any material or information through the Platform, or availing the Services. By using this Platform or availing the Services, you acknowledge that you have read and understood these Terms and agree to be bound by these Terms, without any limitation or qualification. If you do not agree with these Terms, please do not access the Platform or avail the Services.

These Terms expressly supersede prior agreements or arrangements with you. Use of and access to the Platform is offered to you upon the unconditional acceptance by you of all the terms, conditions, and notices contained in these Terms and privacy policy (which is incorporated herein by reference), along with any amendments made by the Company at its sole discretion and posted on the Platform from time to time.

I. SERVICES

We provide the following services (“Services”) to you:

A Platform to facilitate the booking of two-wheelers (“Bikes”) and avail such transportation services provided by the Drivers (“Transportation Services”); and
Other support services (such as associated payment collection) as offered by Rideforu from time to time.
A Platform to facilitate the pick-up and drop off of packages from one location to the other through services offered by third party drivers or vehicle operators (“Drivers”), (“Package Services”);
A Platform to facilitate the booking of two-wheelers (“Bikes”) and avail such transportation services provided by the Drivers (“Transportation Services”); and
Other support services (such as associated payment collection) as offered by RideforU from time to time.

II. YOUR REPRESENTATIONS, WARRANTIES AND UNDERTAKINGS

In relation to your use and access of the Platform or for availing the Services, you represent, warrant, and provide the following undertakings:

For the purposes of registration/creation of an account on the Platform, you confirm that you are 18 years of age.

The Service is not available for use by persons under the age of 18. You may not authorize third parties to use Your Account (defined below), and you may not allow persons under the age of 18 to receive Services through Drivers unless they are accompanied and/or overseen by you. However, you agree to take full responsibility for the use of Services by such minors including in respect of ensuring their safety while availing such Services and Rideforu will not be responsible or liable for any consequences arising from the same.

If the Company becomes aware or it acquires credible knowledge that you have misled us regarding your age, then the Company reserves its rights to deactivate the account and you will not be liable to raise any claims including any insurance from the Company.

These Terms impose valid and legally binding obligations on you and are enforceable against you.

You confirm that you neither have had any insolvency proceedings against you nor have you ever been adjudicated insolvent by any court or other authority.

You are not restricted by any legal, regulatory, judicial, quasi-judicial or other authority, to access the Platform or avail the Services, including to enter into transactions contemplated for availing the Services.

You agree to use the Services only for purposes that are permitted by these Terms and in accordance with applicable laws.

By using the Platform or the Services, you authorize Rideforu, whether directly or indirectly through third parties, to collect information about you or make any inquiries necessary to validate your identity, in accordance with our Privacy Policy. Please read the Privacy Policy to understand how we collect, process, and share your information, including personal information and sensitive personal data or information (collectively, “Information”).

Further, we may ask you for Information or documents that will allow us to reasonably identify you, requiring you to take steps to confirm your right over your email address or financial instruments, or verifying your Information against third party databases or through other sources. We reserve the right to terminate, suspend, or limit access to the Services in the event we are unable to obtain or verify this Information.

When you provide any Information to Rideforu, you agree to provide only true, accurate, current and complete Information. You understand and acknowledge that the responsibility to provide correct Information, including the contact information, bank account details, etc., as required in connection with the Services, lies solely with you. You must take all caution to ensure that there are no mistakes and errors in the Information you provide. We will not be responsible to verify the accuracy of the Information provided by you.

III. OPERATION OF PLATFORM

You must register on the Platform and create an account on the Platform (“Your Account”) by providing accurate Information as sought during the registration process. You are solely responsible for maintaining the confidentiality of your credentials (username, password, etc.) provided upon registration and the Company is not liable for any loss you may incur as a result of someone else using Your Account, either with or without your knowledge.
Your Account cannot be transferred, assigned, or sold to a third party.
You agree to accept responsibility for all activities that occur in or from Your Account. You agree to establish reasonable security procedures and controls to limit access to the password or other identifying information of Your Account to unauthorized individuals, which includes choosing passwords and other credentials in a manner that will protect the security of your Information. Your credentials include your username and password to Your Account and to any third-party account you have used to login to Your Account.
You agree to inform us immediately if you have any reason to believe that your login credentials have become known to anyone else, or if the password or Your Account is being or is likely to be used in any unauthorized manner.
Rideforu will not be liable for any breach of security or unauthorized use of Your Account.
The Company will forward your booking request made on the Platform (“Service Request”) to the Driver through an app-based Device operating on GPS-GPRS available with the Driver.
The Company may monitor and record calls made to the Drivers, for the purpose of training and improving customer care services, including complaint related services.
The Driver will have the sole discretion to accept or reject each Service Request.
If the Driver accepts the Service Request, a notification will be sent to you with the Information regarding the Driver including their name, contact number, and Vehicle registration number, etc.
The Company will make reasonable efforts to bring you in contact with the Driver in order to obtain the Service subject to availability of the Driver in or around your location at the time of your Service Request.
Even after acceptance of the Service Request, the Driver may not reach your pick-up location or decide not to render the Service, in which event the Company will not be held liable.
The Company will not be liable if you do not download the correct mobile application to access the Platform or do not visit the appropriate web portal.
For the avoidance of doubt, it is clarified that the Company itself does not provide the Transportation Services and Package Services and only facilitates these services through the Platform. It is the Driver who is responsible for rendering the Transportation Services and Package Services to you. You acknowledge that Rideforu is merely an intermediary and does not provide the Services as a transportation carrier and the Transportation Services and Package Services are provided by independent third-party contractors (Drivers) directly who are not employed by Rideforu or any of its affiliates.
The Company reserves the right to discontinue or introduce any of the modes of Service Requests and/or for providing Services.

IV. YOUR CONDUCT

You will use the Services for lawful purposes and in compliance with applicable laws, and refrain from doing anything which we reasonably believe to be disreputable or capable of damaging our reputation and will comply with all applicable laws of the Republic of India.
You will treat the Driver with respect and not cause damage to their Vehicle or engage in any unlawful, threatening, harassing, abusive behaviour or activity whilst using their Vehicle.
The Company is not responsible for the behaviour, actions, or inactions of Drivers or quality of Vehicle which may be provided to you by the Drivers. Any contract for the provision of Vehicle and/or for the Services is exclusively between you and the Driver and the Company is not a party to the same.
By using the Platform, you acknowledge and agree that:
1. You will download Rideforu App for your sole, personal use and will not resell it to a third party;
2. You will not authorize others to use Your Account;
3. You will not assign or otherwise transfer Your Account to any other person or legal entity;
4. You will not use the Platform for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes;
5. You will not use the Platform to cause nuisance, annoyance or inconvenience to either Company, Drivers or third parties;
6. You will not misuse the Platform or attempt to defraud either the Company, Driver or third parties;
7. You will not impair the proper operation of the Platform and you will not use any device, software, routine, file or other tool or technology, which includes any viruses, trojan horses, worms, time bombs or cancelbots, intended to damage, interfere with or affect functionality or operation of the Platform or the Services, to surreptitiously intercept or expropriate any system, data or information in connection with the Services or as hosted/available on the Platform, or to affect the operation of any other websites or the internet;
8. You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure associated with the Platform or the Services, including but not limited to denial of service attacks, “spam” or any other such unsolicited overload technique;
9. You will not try to harm the Platform in any way whatsoever;
10. You will not copy or distribute the Platform or its contents without written permission from the Company;
11. You will keep secure and confidential your account password or any identification which the Company may provide you which allows access to the Platform;
12. You will provide the Company with whatever proof of identity we may request;
13. You will only use an access point or at least a 3G, 4G or 5G data account access point which you are authorized to use;
14. You will not use the Platform with an incompatible or unauthorized Device;
15. You will not indulge in any fraudulent activities including, but not limited to intentionally falsifying Information, create dummy/duplicate accounts for fraudulent purposes, manipulate the settings on a phone/Device to prevent or impair the proper functioning of the Platform, abuse promotions and/or not use them for their intended purpose, dispute charges for fraudulent or illegitimate reasons, falsify documents, records, or other data for fraudulent purposes, or any other activity which is in contravention of applicable laws, is in violation of these Terms, or is not intended or permitted under these Terms; and
16. If you create more than one account per User, Rideforu has the right to terminate such accounts.
In addition to the foregoing, you will not upload, display, share, host, publish or transmit any information that:
1. Belongs to another person and to which you do not have a right to such information;
2. Is harmful, offensive, harassing, obscene, pornographic, invasive of another’s privacy, hateful, racially or ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or an online game that causes user harm, or otherwise unlawful in any manner whatsoever, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;
3. Infringes any patent, trademark, copyright or any other proprietary rights;
4. Harms minors in any way or is harmful to child;
5. Any commercial material or content (including solicitation of funds, advertising, or marketing of any good or services);
6. Deceives or misleads the addressee about the origin of such messages, or communicates any misinformation or information which is patently false and untrue or misleading in nature, or, in respect of any business of the Central Government, is identified as fake or false or misleading by such fact check unit specified by the Government;
7. Impersonates another person;
8. Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
9. Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
10. Is in the nature of an online game that is not verified as a permissible online game;
11. Is in the nature of advertisement or surrogate advertisement or promotion of an online game that is not a permissible online game, or of any online gaming intermediary offering such an online game; or
12. Violates any law for the time being in force.
The Company reserves the right to immediately terminate your use of the Platform and stop providing you the Services should you not comply with any of the rules provided in these Terms.

V. COMMUNICATION AND NOTIFICATION

You agree that Rideforu (either directly or indirectly through its affiliates or third parties) may communicate with you in connection with the Platform or the Services, either electronically (for example, push notifications), or through phone calls, WhatsApp messenger application, email, or in writing through other modes.
Any electronic communications will be considered to be received by you within 24 hours of the time we send it to your attention (such as via email, SMS or other online notification, through WhatsApp messenger application). We will assume you have received any communications sent to you by postal mail, 3 business days after we send it.
If you are a Customer who has registered on the Platform and shared your contact details with us, we may need to contact you in connection with the Services, and you give express consent to us and our permitted assigns and third-party agents to communicate with you in any way, such as calling, texting, or e-mailing via:
1. A mobile phone or landline number you provide to us, use to contact us, or at which we believe we can reach you (even if it is not yours);
2. Any email address you provide to us or associated with your account on the Platform;
3. Automated dialler systems and automatic telephone dialling systems; and
4. Pre-recorded or artificial voice messages and other forms of communications.
The accuracy, readability, clarity, and promptness of the communications depend on various factors. Rideforu will not be responsible for any non-delivery, delayed delivery, or distortion of the communication in any way whatsoever.

VI. PAYMENT FOR SERVICES

You will be required to pay charges for the Services used by you either by using the upi QR of the Driver provided in the Platform or by paying cash to the Drivers. The Company does not collects the charges for the Services on behalf of the Drivers .
The rates of the Services and any cancellation fee, if applicable, will be notified on the Platform.
The charges for the Services will be updated or amended from time to time at the sole discretion of the Company and it will be your responsibility to remain informed about the charges for the Services.
You agree that you will pay for all Services you purchase from the Driver and for the use of the Platform either by way of online payment or by cash. In the event the payment cannot be accepted through the online payment or any other mode, you will be required to pay the charges for the Services availed by way of cash. You agree and acknowledge that Rideforu is not in any way responsible for the settlement of cash payments made by you directly to the Driver.
Any payment made is non-refundable. At the end of the trip for the Transportation Services, we will facilitate for you to receive a copy of the invoice from the Company on your registered e-mail account with the Company.

VII. DISCLAIMERS

The information, recommendations provided to you on or through the website or the Platform is for general information purposes only and does not constitute advice.
The Company will reasonably keep the Platform and its contents correct and up to date and offer you uninterrupted access but does not guarantee that the Platform is free of errors, defects, malware, and viruses or that the contents in the Platform are correct, up to date, and accurate. Rideforu assumes no liability whatsoever for any monetary or other damage or loss suffered by you on account of the delay, failure, interruption, or errors in the operation of the Platform.
The Company will further not be liable for damages resulting from the use of or the inability to use the Platform, including but not limited to damages resulting from failure or delay in the delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.
If you choose to access the Platform from locations other than India, you will do so at your own risk, and you will be solely liable and responsible for compliance with applicable local laws and regulations of such location. The mere fact that the Platform can be accessed through the internet by you in a country other than India will not be interpreted to imply that the laws of the said country govern these Terms or use of the Platform. We accept no liability whatsoever, indirect or consequential, for non-compliance with the laws of any country other than India.
5. Access to the Platform or the Services may be unavailable, delayed, limited, or slowed, from time to time, due to the inherent nature of the internet and, among other things, also due to:
1. Servers, networks, hardware failure (including your own computer or mobile), telecommunication lines and connections, and other electronic and mechanical equipment;
2. Software failure, including among other things, bugs, errors, viruses, configuration problems, incompatibility of systems, utilities or applications, the operation of firewalls or screening programs, unreadable codes, or irregularities within particular documents or other content;
3. Overload of system capacities;
4. Damage caused by severe weather, earthquakes, wars, insurrection, riots, civil commotion, act of God, accident, fire, water damage, explosion, mechanical breakdown, or natural disasters;
5. Interruption (whether partial or total) of power supplies or other utility service, strike or other stoppage (whether partial or total) of labor;
6. Governmental or regulatory restrictions, exchange rulings, court or tribunal orders, or other human intervention; or
7. Any other cause (whether similar or dissimilar to the above) beyond the control of Rideforu.
The quality of the Transportation Services and Package Services requested through the use of the Platform is entirely the responsibility of the Driver who ultimately provides such services to you and Company is not liable for the same. However, any complaints about the Transportation Services and Package Services provided by the Driver should be submitted to Company by an email as notified from time to time
THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICES AND/OR THE PLATFORM. THE COMPANY DOES NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICE AND/OR THE PLATFORM WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY SERVICES, INFORMATION OBTAINED BY YOU THROUGH THE PLATFORM WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS IN THE SERVICES AND/OR THE PLATFORM WILL BE CORRECTED, OR (F) THE PLATFORM OR THE SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS,. THE PORTAL IS PROVIDED TO YOU STRICTLY ON AN “AS IS” BASIS. All conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third party rights, are hereby excluded and disclaimed to the highest and maximum extent. You acknowledge and agree that the entire risk arising out of your use of the Platform and / or the Services remains solely and absolutely with you and you will have no recourse whatsoever to the Company.

VIII. INTELLECTUAL PROPERTY RIGHTS

1. The Company is the sole owner and lawful licensee of all the rights to Platform or any other digital media and its contents. The content means its design, layout, text, images, graphics, sounds, video, etc. the website, Platform or any other digital media content embody trade secrets and Intellectual Property Rights protected under worldwide copyright and other laws. All titles, ownership and Intellectual Property Rights in the Platform and its content remain with the Company except the third party content and link to third party website on the Platform.

The term “Intellectual Property Rights” means all intellectual property rights or similar proprietary rights, including: (i) patent rights and utility models, (ii) copyrights and database rights including moral rights, (iii) trademarks, trade names, domain names and trade dress and the associated goodwill, (iv) trade secrets, and (v) industrial design rights; and for each of the foregoing includes any registrations of, applications to register, and renewals and extensions of, any of the foregoing in any jurisdiction in the world.

2. All rights not otherwise claimed under these Terms or by the Company are hereby reserved. The information contained in this Platform is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use.

3. The Company does not represent or endorse the accuracy or reliability of any information or advertisement contained on, distributed through, or linked, downloaded or accessed from any of the services contained on this Platform, or the quality of any products, information or other materials displayed, or obtained by you as a result of any product, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with a Service.

4. All related icons and logos are registered trademarks or service marks or word marks of the Company in various jurisdictions and are protected under applicable copyrights, trademarks and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.

5. Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable license to download and install a copy of the Platform on a single mobile device that you own or control and to run such copy of the Platform solely for your own personal use.

6. Customer data: As between Rideforu and Customer, all right, title and interest in: (i) the Information, (ii) other information input into the Platform by Customer or its authorized users (“Other Information”), and (iii) all Intellectual Property Rights in each of the foregoing, belong to and are retained solely by the Customer. Information and Other Information are collectively referred to as “Customer Information”. Customer grants to Rideforu a limited, non-exclusive, royalty-free, worldwide license to use the Customer Information and perform all acts with respect to the Customer Information, as may be necessary for Rideforu to operate, maintain and improve the Platform or provide the Services to Customer, and a non-exclusive, perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use, reproduce, modify and distribute the Other Information as a part of the Aggregated Statistics (defined below). Customer is solely responsible for the accuracy, quality, veracity, integrity, legality, reliability, and appropriateness of all Customer Information. Rideforu agrees to access and use the Customer Information solely as set forth in these Terms or the Privacy Policy.

7. Aggregated statistics: Notwithstanding anything else in these Terms, Rideforu may monitor Customer’s (including the authorized users) use of the Platform and the Services and use data and information related to such use and Customer Information in an aggregate and anonymous manner, including to compile statistical and performance information related to the provision and operation of the Platform and the Services (“Aggregated Statistics”). As between Rideforu and Customer, all right, title and interest in the Aggregated Statistics and all Intellectual Property Rights therein, belong to and are retained solely by Rideforu. Customer acknowledges that Rideforu will be compiling Aggregated Statistics based on Customer Information and Information input by other customers into the Platform. Customer agrees that Rideforu may: (i) make such Aggregated Statistics publicly available, and (ii) use such information to the extent and in the manner required by applicable law and for purposes of data gathering, analysis, service enhancement and marketing, provided that such data and information does not identify Customer.

8. You will not do the following:

License, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Platform in any way;
Modify or make derivative works based upon the Platform;
Create internet “links” or “frame” or “mirror” any application on any other server or wireless or Internet-based device; or
Reverse engineer or access the Platform in order to:
1. design or build a competitive product or service,
2. design or build a product using similar ideas, features, functions or graphics of the Platform,
3. copy any ideas, features, functions or graphics of the Platform, or
4. launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Platform.

IX. THIRD-PARTY LINKS

1. During use of the Platform, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party Drivers, advertisers or sponsors showing their goods and/or services through a link on the Platform. These links take you off the Platform and are beyond the Company’s control. You therefore visit or access these websites entirely at your own risk.

2. Please note that these other websites may send their own cookies to users, collect data or solicit personal information, and you are therefore advised to check the terms of use or privacy policies on those websites prior to using them.

X. EMERGENCY SOS

1. Rideforu provides SOS feature on the Rideforu App wherein the Customer can call for emergency services in case of any safety issues or other emergency by tapping the “Red” button made available on the Rideforu App. This is linked to the internal emergency response team of Rideforu, and any such case is escalated and dealt with on priority.

2. In case of an accident, an ambulance can be called upon by the Customer immediately through the Rideforu App, and the said information can be shared with trusted/ emergency contacts of the Customer provided to Rideforu.

3. You agree not to misuse the Emergency/ SOS feature and will solely use it during emergencies. In case of any misuse of the SOS feature, you will be liable for consequences/actions in accordance with applicable laws and/or as per Rideforu’s internal policies.

XI. TERM AND TERMINATION

1. These Terms, which form the contract between the Company and you, are concluded for an indefinite period. You are entitled to terminate the contract between the Company and you at any time by deleting Your Account on the Platform.

2. The Company is entitled to terminate your access to the Platform and/or the Services at any time and with immediate effect (by disabling your use of the Platform and the Service) if you: (a) violate or breach any term of these Terms, or (b) in the opinion of the Company, misuse the Platform or the Service, or (c) if there is reason to believe that the account is used fraudulently.

3. The Company is not obliged to give notice of the termination in advance. After termination, the Company will give notice thereof in accordance with these Terms.

4. Neither party hereto will be responsible for delays or failures in performance resulting from acts beyond its reasonable control and without its fault or negligence. Such excusable delays or failures may be caused by, among other things, strikes, lockout, riots, rebellions, accidental explosions, floods, storms, acts of God, and similar occurrences.

5. The Company, in addition to its right to terminate or suspend access to Your Account and/or the Services in case of violation of these Terms, the Privacy Policy, or any applicable law, reserves the right, in its sole discretion, to legally prosecute you if you act in a way that the Company, at its sole capacity, decides involves fraud or misuse of the Platform, or is harmful to the Company’s interests or another user, any Driver, or any other participating third-party.

6. The Company’s failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of the Company’s rights.

XII. INDEMNITY AND LIMITATION OF LIABILITY

1. You will, at your expense, defend, indemnify and hold harmless the Company, its affiliates, licensees, and its officers, directors, agents, and employees from any and all claims, losses, liabilities, damages, expenses, and costs (including attorneys’ fees and court costs) which result from a breach or alleged breach of these Terms by you, including but not limited to, (i) your use or misuse of the Platform or Services; (ii) any claims from any third-party as a result of or in connection with your use of the Platform or the Services.

2. Rideforu reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Rideforu, including rights to settle, and you agree to cooperate with Rideforu for such defense and settlement. Rideforu will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. Customer may, at its own expense, engage separate counsel to advise Customer regarding a claim and to participate in the defense of the claim, subject to Rideforu’s right to control the defense and settlement.

3. IN NO EVENT WILL RIDEFORU BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES WHATSOEVER, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY THEREOF.

4. IN ADDITION, AND WITHOUT LIMITING THE FOREGOING, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RIDEFORU’s AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES RENDERED HEREUNDER, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE, PRODUCT LIABILITY, OR OTHER THEORY), WARRANTY, OR OTHERWISE, EXCEED THE AMOUNT OF INR. 1000/-.

XIII. GOVERNING LAW, JURISDICTION AND DISPUTE RESOLUTION

1. These Terms will be governed by and interpreted in all respects in accordance with the laws of the Republic of India.

2. Subject to the provisions made in Clause XIII.3, the Parties hereby submit to the exclusive jurisdiction of the courts of Visakhapatnam, India.

3. All disputes arising out of or in relation to these Terms will be settled amicably by the parties. In the event no amicable settlement is arrived at within a period of fifteen (15) days from the date of first initiation of the dispute by one party to the other, the parties will resolve the dispute by means of arbitration pursuant to the Arbitration and Conciliation Act, 1996.

4. The arbitration proceedings will be conducted by an arbitral tribunal comprising of 1 (one) arbitrator mutually appointed by You and the Company.

5. The arbitration proceedings will be conducted in the English language only, and the seat for arbitration will be Visakhapatnam, India.

6. The award of the arbitral tribunal will be final and binding.

XIV. ASSIGNMENT

You may not assign your rights under these Terms without the prior written approval of the Company.

XV. SEVERABILITY

If any provision or any part of a provision of these Terms is held to be invalid, unenforceable or prohibited by applicable laws of the Republic of India, such provision or part of provision will be severed from these Terms and will be considered divisible as to such provision or part thereof and such provision or part thereof will be inoperative and will not be part of the consideration moving between you and the Company hereto and the remainder of these Terms will be valid and binding and of like effect as though such provision was not included herein.

XVI. CHANGES TO THESE TERMS

Rideforu may change these Terms from time to time. If Rideforu makes any changes to these Terms that it deems to be material, Rideforu will make a reasonable effort to inform you of such changes, but it is your responsibility to review the Terms posted to the Platform from time to time to see if it has been changed. The updated version of these Terms will supersede the current version and such updated version will be immediately effective upon being posted on the Platform. The continued use of the Platform following the notification of modification of the Terms or after being updated on the Platform will be construed to mean the acceptance of the said modified Terms.

XVII. NOTICES

The Company may give notice by means of a general notice on the Platform, or by electronic mail to your email address on record in the Company’s account, or by written communication sent by regular mail to your address on record in Company’s account.

XVIII. CUSTOMER CARE AND GRIEVANCE REDRESSAL

Any opinions, issues, or suggestion regarding the Platform and / or Services can be provided / resolved by reaching out to the customer care number or email mentioned below:

Customer Care details: support@rideforu.in

Alternatively, you can contact Customer Care using the chat functionality on the Rideforu App and a customer service associate will get back to you.

Please note, concerns pertaining to a specific Service Request or a Driver may be reported not beyond 24 hours from when the Services were availed. In case the issue or grievance is criminal in nature, the complaint may be filed within 72 hours of the event / availing the Service.

Any complaint, dispute or grievance in relation to the Services should be addressed to Rideforu as given below. Such complaint, dispute or grievance will be handled as per applicable laws.

For support contact us at e-mail: support@rideforu.in

// samdas.cto@rideforu.in

TERMS AND CONDITIONS FOR USERS

(Auto)

GENERAL TERMS

The Company offers technology-based services and acts as an intermediary for facilitating:

Support Services: Additional services such as associated payment collection and other operational assistance, as determined by the Company from time to time.

These services ("Services") are made available through the Company's website and the mobile application "RideForU" (collectively, the "Platform").

These Terms govern your access/ interaction or use of the Platform for availing the Services. Please read these Terms carefully before using the Platform or registering on the Platform or accessing any material or information through the Platform or availing the Services. By using this Platform , you acknowledge that you have read and understood these Terms and agree to be bound by these Terms, without any limitation or qualification. If you do not agree with these Terms, please do not access the Platform, or avail the Services.

These Terms expressly supersede prior agreements or arrangements with you. Use of and access to the Platform is offered to you upon the unconditional acceptance by you of all the terms, conditions and notices contained in these Terms and Privacy Policy (which is incorporated herein by reference), along with any amendments made by the Company at its sole discretion and posted on the Platform from time to time.

I. SERVICES

We provide the following services ("Services") to you:

A Platform to facilitate lead generation and discoverability of service providers ("Drivers") who provide or offer to provide services on their own account to you by means of & three- wheelers (“Auto”) (collectively "Vehicle (s) "), in accordance with terms and conditions agreed between you and the Drivers.
Other support services as offered by Rideforu, at its sole discretion, and upon payment of such fees by the User, from time to time, as updated by Rideforu on the Platform from time to time.
A Platform to facilitate the pick-up and drop off of packages from one location to the other through services offered by third party drivers or vehicle operators (“Drivers”), (“Package Services”);
A Platform to facilitate the booking of two-wheelers (“Bikes”) and avail such transportation services provided by the Drivers (“Transportation Services”)

II. GENERAL COVENANTS

In relation to your use and access of the Platform, you represent, warrant, and provide the following undertakings:

For the purposes of registration/ creation of an account on the Platform, you confirm that you are 18 years of age.
You are not restricted by any legal, regulatory, judicial, quasi-judicial or other authority, to access the Platform or avail the Services, including to enter into transactions contemplated for availing the Services.
You agree to use the Services only for purposes that are permitted by these Terms and in accordance with applicable laws.

III. REGISTRATION ON THE PLATFORM

By using the Platform, you authorize Rideforu, whether directly or indirectly through third parties, to collect information about you or make any inquiries necessary to validate your identity, in accordance with our Privacy Policy. Please read the Privacy Policy to understand how we collect, process, and share your information (“Information”).
When you provide any Information to Rideforu, you agree to provide only true, accurate, current, and complete Information.
You must register on the Platform and create an account on the Platform (“Your Account”) by providing accurate Information as sought during the registration process.
You are solely responsible for maintaining the confidentiality of your credentials (username, password, etc.) provided upon registration and the Company is not liable for any loss, you may incur as a result of someone else using Your Account, either with or without your knowledge.
You agree to establish reasonable security procedures and controls to limit access to the password or other identifying information of Your Account to unauthorized individuals, which includes choosing passwords and other credentials in a manner that will protect the security of your Information. Your credentials include your username and password to Your Account and to any third-party account you have used to login to Your Account.
You agree to inform us immediately if you have any reason to believe that your login credentials have become known to anyone else, or if the password or Your Account is being or is likely to be used in any unauthorized manner.
Further, we may ask you for Information or documents that will allow us to reasonably identify you, requiring you to take steps to confirm your right over your email address or financial instruments, or verifying your Information against third party databases or through other sources. We reserve the right to terminate, suspend, or limit access to the Services in the event we are unable to obtain or verify this Information.
You understand and acknowledge that the responsibility to provide correct Information, including your contact information, bank account details etc., as may be required in connection with the Services, lies solely with you. You must take all caution to ensure that there are no mistakes and errors in the Information you provide. We will not be responsible to verify the accuracy of the Information provided by you.
Your Account cannot be transferred, assigned, or sold to a third party. The Service is not available for use by persons under the age of 18. You may not authorize third parties to use Your Account.
You agree to accept responsibility for all activities that occur in or from Your Account.
Rideforu will not be liable for any breach of security or unauthorized use of Your Account.

IV. USE OF SERVICES

Once you have registered Your Account, you will be able to discover available Drivers who offer to provide Services from your chosen pick up location and your chosen drop off location on the Rideforu App.
All payments, refunds, and cancellations are transactions between you and the Driver, are to the total exclusion of Rideforu.
You will be required to quote an offer price to the Drivers using the Rideforu App’s functionality, for the route and approximate distance, for which you require services from the Drivers. The Drivers will have an option to either reject the offer price quoted by you, or accept such price, in which case it becomes a binding contract between you and the Driver. The Drivers may also make a counter-offer to your quote, which you have the option to either accept or reject.
Once you and your chosen Driver have agreed on the fee and confirmed it on the Rideforu App, it will form a binding contract between you and the Driver for the services agreed to be provided by the Driver to you from your chosen pick up location to your chosen drop location.
Rideforu may display an estimated price range based on market rates that apply to the route and approximate distance you have chosen on the Platform which you may use as guidance for you to quote the offer price. However, Rideforu makes no guarantee or warranty with respect to the accuracy or reliability of the price displayed and is merely provided such information for guidance.
The Company reserves the right to vary, or discontinue, any of the Services and/ or making the Services available in their entirety.

V. PAYMENT FOR SERVICES

You will be required to pay ride fare for the Services availed by you directly to the Driver.
The Driver may levy cancellation fee, refund, or other charges including applicable taxes in connection with the Services. These ride fare, fees, and any other payments owed by you to the Driver or owed by the Driver to you are part of the contractual arrangement between you and the Driver for the Services and are required to be settled between you and the Driver. In no event will Rideforu be responsible or liable for any such payments.
The Driver may issue an invoice to you for or in connection with the Services. Rideforu will not issue any invoice to you in connection with the Services including Services as the transaction in connection with the Services, including payments, are settled directly between you and the Driver and Rideforu has no role to play in the same.
You agree and acknowledge that Rideforu is not in any way be responsible for the settlement of any payments owed by you to the Driver or owed by the Driver to you in connection with or arising from the offer to provide/ avail or provision/ availing of Services.
These Terms are subject to all prevailing statutory taxes, duties, fees, charges and/or costs, however denominated, as may be in force and in connection with any future taxes that may be introduced at any point of time. You further agree to use your best efforts to do everything necessary and required by applicable laws to enable, assist and/or defend Rideforu to claim or verify any input tax credit, set off, rebate, or refund in respect of any taxes paid or payable in connection with the Services.
You are responsible for the collection and remission of all taxes associated with the Services you or any transactions through your use of the Services, and Rideforu will not be held accountable in relation to any transactions between the Users and Drivers where any tax related issue has occurred.

VI. YOUR CONDUCT

You will use the Services including the respective Services provided by Drivers and Platform for lawful purposes and in compliance with applicable laws, and refrain from doing anything which we reasonably believe to be disreputable or capable of damaging our reputation.
You will treat the Driver with respect and not cause damage to their Vehicle or engage in any unlawful, threatening, harassing, abusive behaviour or activity whilst using their Vehicle.
You will not use the Platform to cause nuisance, annoyance or inconvenience to Company, Drivers or third parties.
You will not misuse the Platform or attempt to defraud either the Company, Driver or third parties.
You will not indulge in any fraudulent activities including, but not be limited to intentionally falsifying Information, create dummy/ duplicate accounts for fraudulent purposes, manipulate the settings on a phone / any other device to prevent or impair the proper functioning of the Platform, abuse promotions and/or not use them for their intended purpose, dispute charges for fraudulent or illegitimate reasons, falsify documents, records, or other data for fraudulent purposes, or any other activity which is in contravention of applicable laws, is in violation of these Terms, or is not intended or permitted under these Terms.
By using the Platform, you acknowledge and agree that:
1. You will download the Platform for your personal use and will not resell it to a third party;
2. You will not use the Platform for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes;
3. You will not impair the proper operation of the Platform and you will not use any device, software, routine, file or other tool or technology, which includes any viruses, trojan horses, worms, time bombs or cancelbots, intended to damage, interfere with or affect functionality or operation of the Platform or the Services, to surreptitiously intercept or expropriate any system, data or information in connection with the Services or as hosted/ available on the Platform, or to affect the operation of any other websites or the internet;
4. You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure associated with the Platform or the Services, including but not limited to denial of service attacks, “spam” or any other such unsolicited overload technique;
5. You will not copy, or distribute the Platform or its contents without written permission from the Company;
6. You will not do the following:
  1. License, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Platform in any way;
  2. Modify or make derivative works based upon the Platform;
  3. Create internet “links” or “frame” or “mirror” any application on any other server or wireless or Internet-based device; or
  4. Reverse engineer or access the Platform in order to:
    - design or build a competitive product or service,
    - design or build a product using similar ideas, features, functions or graphics of the Platform,
    - copy any ideas, features, functions or graphics of the Platform, or
    - launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Platform.
7. You will not use the Platform with an incompatible or unauthorized device; and
8. If you create more than one account per User, Rideforu has the right to terminate such accounts.
In addition to the foregoing, you will not upload, display, share, host, publish or transmit any information that:
1. Belongs to another person and to which you do not have a right to such information;
2. Is harmful, offensive, harassing, obscene, pornographic, invasive of another’s privacy, hateful, racially or ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or an online game that causes user harm, or otherwise unlawful in any manner whatsoever, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;
3. Infringes any patent, trademark, copyright or any other proprietary rights;
4. Harms minors in any way or is harmful to child;
5. Any commercial material or content (including solicitation of funds, advertising, or marketing of any good or services);
6. Deceives or misleads the addressee about the origin of such messages, or communicates any misinformation or information which is patently false and untrue or misleading in nature, or, in respect of any business of the Central Government, is identified as fake or false or misleading by such fact check unit specified by the Government;
7. Impersonates another person;
8. Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
9. Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
10. Is in the nature of an online game that is not verified as a permissible online game;
11. Is in the nature of advertisement or surrogate advertisement or promotion of an online game that is not a permissible online game, or of any online gaming intermediary offering such an online game; or
12. Violates any law for the time being in force.
The Company reserves the right to immediately terminate your use of the Platform should you not comply with the any of the rules provided in these Terms.

VII. COMMUNICATION AND NOTIFICATION

You agree that Rideforu (either directly or indirectly through its affiliates or third parties) may communicate with you in connection with the Platform or the Services, either electronically (for example, push notifications), or through phone calls, WhatsApp messenger application, email, or in writing through other modes.
Any electronic communications will be considered to be received by you within 24 hours of the time we send it to your attention (such as via email, SMS or other online notification, through WhatsApp messenger application). We will assume you have received any communications sent to you by postal mail, 3 business days after we send it.
If you are a Customer who has registered on the Platform and shared your contact details with us, we may need to contact you in connection with the Services, and you give express consent to us and our permitted assigns and third-party agents to communicate with you in any way, such as calling, texting, or e-mailing via:
- A mobile phone or landline number you provide to us, use to contact us, or at which we believe we can reach you (even if it is not yours);
- Any email address you provide to us or associated with your account on the Platform;
- Automated dialler systems and automatic telephone dialling systems; and
- Pre-recorded or artificial voice messages and other forms of communications.
The accuracy, readability, clarity, and promptness of the communications depend on various factors. Rideforu will not be responsible for any non-delivery, delayed delivery, or distortion of the communication in any way whatsoever.

VIII. DISCLAIMERS

THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICES AND/OR THE PLATFORM. THE COMPANY DOES NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICE AND/OR THE PLATFORM WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY SERVICES, INFORMATION OBTAINED BY YOU THROUGH THE PLATFORM WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS IN THE SERVICES AND/OR THE PLATFORM WILL BE CORRECTED, OR (F) THE PLATFORM OR THE SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE PLATFORM IS PROVIDED TO YOU STRICTLY ON AN ”AS IS“ BASIS.
All conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights, are hereby excluded and disclaimed to the highest and maximum extent. You acknowledge and agree that the entire risk arising out of your use of the Platform and / or the Services remains solely and absolutely with you, and you will have no recourse whatsoever to the Company.
The Company does not represent or endorse the accuracy or reliability of any information or advertisement contained on, distributed through, or linked, downloaded or accessed from any of the services contained on this Platform, or the quality of any products, information or other materials displayed, or obtained by you as a result of any product, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with a Service.
All rights not otherwise claimed under these Terms or by the Company are hereby reserved. The information contained in this Platform is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use.
The Drivers are independent service providers. The Company is not responsible for the behaviour, actions, or inactions of Drivers or quality of the Vehicle or the services which may be provided to you by the Drivers. Any contract for the Services including payment for such services is exclusively between you and the Driver and the Company is not a party to the same. You avail Services from the Drivers at your own risk.
For the avoidance of doubt, it is clarified that the Company itself does not provide the Services, and is not a service provider. You acknowledge and understand that Rideforu’s role is limited to that of a discovery platform by way of the Rideforu App which facilitates lead generation and discovery of independent service providers (Driver) who provide or offer to provide you Services directly who are not employed by Rideforu or any of its affiliates. The Services are offered / provided at the discretion of the Drivers and you can accept the offer for Services at your discretion.
Neither party hereto will be responsible for delays or failures in performance resulting from acts beyond its reasonable control and without its fault or negligence. Such excusable delays or failures may be caused by, among other things, strikes, lock-out, riots, rebellions, accidental explosions, floods, storms, acts of God and similar occurrences.
The information, recommendations provided to you on or through the website, or the Platform is for general information purposes only and does not constitute advice.
The Company will reasonably keep the Platform and its contents correct and up to date and offer you uninterrupted access but does not guarantee that the Platform is free of errors, defects, malware and viruses or that the contents in the Platform are correct, up to date and accurate. Rideforu assumes no liability whatsoever for any monetary or other damage or loss suffered by you on account of the delay, failure, interruption or errors in the operation of the Platform.
The Company will further not be liable for damages resulting from the use of or the inability to use the Platform, including but not limited to damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.
Access to the Platform or the Services may be unavailable, delayed, limited or slowed, from time to time, due to the inherent nature of the internet and among other things also due to:
- (a) Servers, networks, hardware failure (including your own computer or mobile), telecommunication lines and connections, and other electronic and mechanical equipment;
- (b) Software failure, including among other things, bugs, errors, viruses, configuration problems, incompatibility of systems, utilities or applications, the operation of firewalls or screening programs, unreadable codes, or irregularities within particular documents or other content;
- (c) Overload of system capacities;
- (d) Damage caused by severe weather, earthquakes, wars, insurrection, riots, civil commotion, act of God, accident, fire, water damage, explosion, mechanical breakdown or natural disasters;
- (e) Interruption (whether partial or total) of power supplies or other utility service, strike or other stoppage (whether partial or total) of labour;
- (f) Governmental or regulatory restrictions, exchange rulings, court or tribunal orders or other human intervention; or
- (g) Any other cause (whether similar or dissimilar to the above) beyond the control of Rideforu.

IX. INTELLECTUAL PROPERTY RIGHTS

The Company is the sole owner and lawful licensee of all the rights to Platform or any other digital media and its contents. Content includes its design, layout, text, images, graphics, sounds, video, etc. the website, Platform, or any other digital media content that embody trade secrets and Intellectual Property Rights protected under worldwide copyright and other laws. All titles, ownership, and Intellectual Property Rights in the Platform and its content remain with the Company except the third-party content and link to third party website on the Platform.

The term “Intellectual Property Rights” means all intellectual property rights or similar proprietary rights, including:

- (i) patent rights and utility models,
- (ii) copyrights and database rights including moral rights,
- (iii) trademarks, trade names, domain names and trade dress and the associated goodwill,
- (iv) trade secrets, and
- (v) industrial design rights;

and for each of the foregoing includes any registrations of, applications to register, and renewals and extensions of, any of the foregoing in any jurisdiction in the world.

All related icons and logos are registered trademarks or service marks or word marks of the Company in various jurisdictions and are protected under applicable copyrights, trademarks and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.
Subject to your compliance with these Terms, the Company grants you a limited, revocable, non-exclusive, non-transferable license to download and install a copy of the Platform on a single mobile device that you own or control and to run such copy of the Platform solely for your own personal use, for the term of these T&Cs.
Customer Data:

As between Rideforu and Customer, all right, title and interest in:

- (i) the Information,
- (ii) other information input into the Platform by Customer or its authorized users (“Other Information”), and
- (iii) all Intellectual Property Rights in each of the foregoing,

belong to and are retained solely by the Customer. Information and Other Information are collectively referred to as “Customer Information”. Customer grants to Rideforu a limited, non-exclusive, royalty-free, worldwide license to use the Customer Information and perform all acts with respect to the Customer Information, as may be necessary for Rideforu to operate, maintain and improve the Platform or provide the Services to Customer, and a non-exclusive, perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use, reproduce, modify and distribute the Other Information as a part of the Aggregated Statistics (defined below). Customer is solely responsible for the accuracy, quality, veracity, integrity, legality, reliability, and appropriateness of all Customer Information. Rideforu agrees to access and use the Customer Information solely as set forth in these Terms or the Privacy Policy.

Aggregated Statistics:

Notwithstanding anything else in these Terms, Rideforu may monitor Customer’s (including the authorized users) use of the Platform and the Services and use data and information related to such use and Customer Information in an aggregate and anonymous manner, including to compile statistical and performance information related to the provision and operation of the Platform and the Services (“Aggregated Statistics”). As between Rideforu and Customer, all right, title and interest in the Aggregated Statistics and all Intellectual Property Rights therein, belong to and are retained solely by Rideforu. Customer acknowledges that Rideforu will be compiling Aggregated Statistics based on Customer Information and Information input by other customers into the Platform. Customer agrees that Rideforu may: (i) make such Aggregated Statistics publicly available, and (ii) use such information to the extent and in the manner required by applicable law and for purposes of data gathering, analysis, service enhancement and marketing, provided that such data and information does not identify Customer.

X. THIRD-PARTY LINKS

During use of the Platform, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third-party Driver, advertisers or sponsors showing their goods and/or services through a link on the Platform. These links take you off the Platform and are beyond the Company’s control. You, therefore, visit or access these websites entirely at your own risk.
Please note that these other websites may send their own cookies to users, collect data or solicit personal information, and you are, therefore, advised to check the terms of use or privacy policies on those websites prior to using them.

XI. TERM AND TERMINATION

These Terms which form the contract between the Company, and you are concluded for an indefinite period. You are entitled to terminate the contract between the Company and you at all times by deleting Your Account on the Platform.
The Company is entitled to terminate your access to the Platform and/or the Services at all times and with immediate effect (by disabling your use of the Platform and the Service) if you: (a) violate or breach any term of these Terms, or (b) in the opinion of the Company, misuse of the Platform or the Service, or (c) if there is reason to believe that the account is used fraudulently.
In addition to the above grounds Company may terminate your access to the Platform and/ or the Services with immediate effect (by disabling your use of the Platform and the Service) at its sole discretion without assigning any cause.
The Company is not obliged to give notice of the termination in advance. After termination the Company will give notice thereof in accordance with these Terms.
The Company, in addition to its right to terminate or suspend access to Your Account and/ or the Services in case of violation of these Terms, the Privacy Policy or any applicable law, in its sole discretion reserves the right to legally prosecute you, if you act in a way that the Company at its sole capacity decide involves fraud or misuse of the Platform, or is harmful to the Company’s interests or another user, any Driver or any other participating third-party.
The Company’s failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of the Company’s rights.

XII. INDEMNITY AND LIMITATION OF LIABILITY

You will, at your expense, defend, indemnify and hold the harmless, the Company, its affiliates, licensees and its officers, directors, agents and employees from any and all claims, losses, liabilities, damages, expenses and costs (including attorneys’ fees and court costs) which result from a breach or alleged breach of these Terms by you including but not limited to, (i) your use or misuse of the Platform or Services; (ii) your breach or violation of any of these Terms; and (iii) any claims from any third-party as a result of or in connection with your use of the Platform or the Services;.
Rideforu reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify Rideforu, including rights to settle, and you agree to cooperate with Rideforu for such defence and settlement. Rideforu will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. Customer may, at its own expense, engage separate counsel to advise Customer regarding a claim and to participate in the defence of the claim, subject to Rideforu’s right to control the defence and settlement.
Rideforu does not and will not assess nor monitor the suitability, legality, ability, of any Driver and you expressly waive and release Rideforu from any and all liability, claims or damages arising from or in any way related to the Driver. Rideforu will not be a party to disputes, negotiations of disputes between you and the Driver. We cannot and will not play any role in managing payments between you and the Driver. Responsibility for the decisions you make regarding services offered via the Driver, software and/or the Platform (with all its implications) rests solely with and on you. You expressly waive and release Rideforu from any and all liability, claims, causes of action, or damages arising from your use of the service, software and/or the Platform, or in any way related to the Driver introduced to you by the service, software and/or the Platform.
IN NO EVENT WILL RIDEFORU BE LIABLE FOR ANY, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES WHATSOEVER, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY THEREOF.
IN ADDITION, AND WITHOUT LIMITING THE FOREGOING, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RIDEFORU’s AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES RENDERED HEREUNDER, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE, PRODUCT LIABILITY, OR OTHER THEORY), WARRANTY, OR OTHERWISE, EXCEED THE AMOUNT OF INR. 1000/-.

XIII. GOVERNING LAW, JURISDICTION AND DISPUTE RESOLUTION

These Terms will be governed by and interpreted in all respects in accordance with the laws of the Republic of India.
Subject to the provisions made in Clause XIII.3, the Parties hereby submit to the exclusive jurisdiction of the courts of Visakhapatnam, India.
All disputes arising out of or in relation to these Terms will be settled amicably by the parties. In the event no amicable settlement is arrived at within a period of fifteen (15) days from the date of first initiation of the dispute by one party to other, the parties will resolve the dispute by means of arbitration pursuant to the Arbitration and Conciliation Act, 1996.
The arbitration proceedings will be conducted by an arbitral tribunal comprising of 1 (one) arbitrator mutually appointed by the parties.
The arbitration proceedings will be conducted in English language only and the seat for arbitration will be Visakhapatnam, India.
The award of the arbitral tribunal will be final and binding.

XIV. ASSIGNMENT

You may not assign your rights or obligations under these Terms without prior written approval of the Company. Rideforu may freely assign its rights and obligations without prior notice to or consent from Customer.

XV. SEVERABILITY

XVI. CHANGES TO THESE TERMS

XVII. NOTICES

XVIII. CUSTOMER CARE AND GRIEVANCE REDRESSAL

Any opinions, issues, or suggestion regarding the Platform can be provided/ resolved by reaching out to the customer care number or email mentioned below:

Customer Care details: support@rideforu.in

Samdas.cto@rideforu.in// - pdadi@rideforu.in

Alternatively, you can contact Customer Care using the chat functionality on the Rideforu App and a customer service associate will get back to you. You can also reach out to the Customer Care through our 24*7 call support with respect to any technical issues faced by you on the Platform.

TERMS AND CONDITIONS FOR Drivers

(Bikes)

Terms and Conditions

RideforU ("RideforU," "Company," "us," "we," or "our") is a platform owned and operated by RideZen Private Limited, a registered private limited company, and developed in collaboration with All Hands Global Private Limited, under a contractual agreement for providing software and technology services.

The Company offers technology-based services and acts as an intermediary for facilitating:\Support

Services: Additional services such as associated payment collection and other operational assistance, as determined by the Company from time to time.

These services ("Services") are made available through the Company's website and the mobile application "RideforU" (collectively, the "Platform").

The Services are provided / offered by third party vehicle operators, service providers or Drivers who wish to offer such Services through the Platform (“Driver(s)” / “you”).

On the basis of the representations and warranties provided by the Driver, the Company has agreed to list the Bikes on the Platform and to enable the Driver to provide the Services through the Platform in accordance with the terms and conditions as hereinafter provided and any other policy or agreement or document made applicable / executed by you for the purpose of the provision of Services (collectively, “T&Cs”). These T&Cs will govern the relationship between you and the Company in the course of provision of the Services. By signing up or registering on the Platform and offering to provide one or more of the Services, you acknowledge that you have read and understood these T&Cs and agree to be bound by these T&Cs, without any limitation or qualification. If you do not agree with these T&Cs, please do not sign -up or register on the Platform or offer any Services.

Use of and access to the Platform is offered to you upon the unconditional acceptance of all the terms, conditions and notices contained in these T&Cs and Privacy Policy (which is incorporated herein by reference), along with any amendments made by the Company at its sole discretion and posted on the Platform from time to time.

These T&Cs expressly supersede prior agreements or arrangements with you.

I. GENERAL COVENANTS

In relation to your access of the Platform to provide the Services, you covenant and agree to the following:

For the purposes of registration/ creation of an account on the Platform and providing the Services, you confirm that you are 18 years of age.
You are not restricted by any legal, regulatory, judicial, quasi-judicial or other authority, to access the Platform or provide the Services, including to enter into transactions contemplated using the Services.
You will provide the Services solely as permitted and in accordance with these T&Cs and in accordance with applicable laws.
By using the Platform and offering the Services, you authorize RideforU, whether directly or indirectly through third parties, to collect information about you or make any inquiries necessary to validate your identity including conduct police verification and background checks, in accordance with our Privacy Policy. Please read the Privacy Policy to understand how we collect, process, and share your information, including personal information and sensitive personal data or information (collectively, “Information”).
When you provide any Information to RideforU, you will provide only true, accurate, current, and complete Information. You understand and acknowledge that the responsibility to provide correct Information, including the contact information, bank account details etc., as required in connection with the Services, lies solely with you. You must take all caution to ensure that there are no mistakes and errors in the Information you provide. We will not be responsible to verify the accuracy of the Information provided by you.
These T&Cs impose valid and legally binding obligations on you and are enforceable against you.

II. REGISTRATION ON AND OPERATION OF THE PLATFORM

To offer the Services on the Platform, you should be eligible as per the onboarding criteria and provide such documents as requested by RideforU as per applicable law and RideforU’s internal policies and ensure continued compliance with the same. Particularly, you represent, warrant and covenant to RideforU that:
1. You have at least 2 years or driving experience;
2. No proceeding is pending against you regarding and neither have been convicted of (a) driving under the influence of drugs or alcohol; or (b) any cognizable offence under the Code of Criminal Procedure, 1973, including fraud, sexual offences, use of a motor vehicle to commit cognizable offence, or of any crime involving property damage, theft, acts of violence, or acts of terror, in the past 3 years; and
3. You have cleared and have no pending challans applicable to the Vehicle prior to integration with the Platform.
You must register on the Platform and create an account on the Platform (“Your Account”) by providing accurate Information as sought during the registration process.
Further, we may ask you for Information or documents that will allow us, whether directly or indirectly through third parties, to reasonably identify you, requiring you to take steps to confirm your right over your email address or financial instruments, or verifying your information against third party databases or through other sources. We reserve the right to terminate, suspend, or limit access to the Platform in the event we are unable to obtain or verify this Information.
You are solely responsible for maintaining the confidentiality of your credentials (username, password, etc.) provided upon registration by you, and the Company is not liable for any loss you may incur as a result of someone else using Your Account, either with or without your knowledge.
You agree to accept responsibility for all activities that occur in or from Your Account and agree to establish reasonable security procedures and controls to limit access to the password or other identifying information of Your Account to unauthorized individuals, which includes choosing passwords and other credentials in a manner that will protect the security of your Information. Your credentials include your username and password to Your Account and to any third-party account you have used to login to Your Account.
You agree to inform us immediately if you have any reason to believe that your login credentials have become known to anyone else, or if the password is being or is likely to be used in any unauthorized manner.
RideforU will not be liable for any breach of security or unauthorized use of Your Account.
The Company will take the booking request of the customer made on the Platform (“Service Request”) and forward it to you through the Platform, or in such other manner based on RideforU’s sole discretion, and the Driver is prohibited from accepting a ride through street hailing or other means while using the Platform.
The Company reserves the right to discontinue or introduce any other modes of Service Requests and/or for providing Services. In case of Package Services, at no time whatsoever will the Driver tamper, damage, open or do anything to the parcels that he/she is not specifically permitted to do during the course of providing the Services.
The Company may monitor, and record calls made by you to the customers, for the purpose of training and improving customer care services, including complaint handling, and you provide your consent for the same.
The Company will not be liable if you do not download the correct mobile application including correct and compatible version of the RideforU mobile application.
You agree that RideforU (either directly or indirectly through its affiliates or third parties) may communicate with you in connection with the Platform or the Services, either electronically (for example, push notifications), or through phone calls, WhatsApp messenger application, email, or in writing through other modes.

III. YOUR CONDUCT

The Driver will not reject Service Request(s) from a customer, except when deemed absolutely necessary and/or under exceptional circumstances, as deemed acceptable by RideforU at its sole discretion. In case of repeated or consistent denial of Service Requests, RideforU reserves the right to take appropriate action including suspension or permanent deactivation of Your Account and termination of these T&Cs.
The Driver will refrain from doing anything which the Company reasonably believes to be disreputable or capable of damaging the Company’s reputation and will comply with all applicable laws of the Republic of India.
In relation to the Platform, the Driver agrees to:
1. Not authorize others to use Your Account on the Platform or your Vehicle;
2. Not assign or otherwise transfer Your Account to any other person or legal entity;
3. Not use the Platform for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes;
4. Not use the Platform to cause nuisance, annoyance, or inconvenience to customer, RideforU or any other person;
5. Not consume alcohol or drugs or be under the influence of drugs or other illegal substances, prior to or during the provision of Services. RideforU has a zero-tolerance policy in respect of use of drugs, alcohol, intoxicants, or other illegal substances, by any Driver and the customers can report any such behaviour to RideforU and strict action will be taken by RideforU including but not limited to suspension of your Services / Your Account while under investigation and termination;
6. Not impair the proper operation of the network/ Platform and will not use any device, software, routine, file or other tool or technology, which includes any viruses, trojan horses, worms, time bombs or cancelbots, intended to damage, interfere with or affect functionality or operation of the Platform, to surreptitiously intercept or expropriate any system, data or information in connection with the content hosted/ available on the Platform, or to affect the operation of any other websites or the internet;
7. Not take any action that imposes an unreasonable or disproportionately large load on the infrastructure associated with the Platform, including but not limited to denial-of-service attacks, “spam” or any other such unsolicited overload technique;
8. Not try to harm the Platform in any way whatsoever;
9. Not copy, or distribute any content on the Platform without written permission from the Company; and
10. Not use the Platform with an incompatible or unauthorized device.
In addition to the foregoing, you will not upload, display, share, host, publish or transmit any information that:
1. Either belongs to another person or to which you do not have any right whatsoever;
2. Is harmful, offensive, harassing, obscene, pornographic, invasive of another’s privacy, hateful, racially, or ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or an online game that causes user harm, or otherwise unlawful in any manner whatsoever, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;
3. Infringes any patent, trademark, copyright, or any other proprietary rights;
4. Harms minors in any way or is harmful to child;
5. Includes any commercial material or content (including solicitation of funds, advertising, or marketing of any good or services);
6. Deceives or misleads the addressee about the origin of such messages, or communicates any misinformation or information which is patently false and untrue or misleading in nature or in respect of any business of the Central Government, is identified as fake or false or misleading by such fact check unit specified by the Government;
7. Impersonates another person;
8. contains software viruses or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer resource;
9. Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
10. Is in the nature of an online game that is not verified as a permissible online game;
11. Is in the nature of advertisement or surrogate advertisement or promotion of an online game that is not a permissible online game, or of any online gaming intermediary offering such an online game; or
12. Violates any law for the time being in force.
The Company reserves the right to immediately terminate the use of the Platform by the Driver if he does not comply with any of the above rules in Clauses III.3 and III.4 above.
The Driver will not be permitted to operate on the Platform for more than 12 hours on a calendar day and should take a mandatory break of 8 hours before subsequent login into the Platform and offering the Services.
The Driver consents to provide identity documents for police verification and background checks by the Company, directly or indirectly through a third party appointed by the Company.
The Driver will have to mandatorily undergo an induction training program of 10 hours before onboarding with the RideforU Platform and agrees to undergo any other training programs including refresher training program as required by applicable law or as deemed necessary by RideforU.
RideforU / its personnel may undertake spot checks of the Bikes to verify and ensure your compliance with these T&Cs and applicable laws.

IV. PAYMENT TERMS

The Company has the discretion to charge any such fees from the Driver as updated on the Platform from time to time and will be subject to applicable taxes.
The Company charges zero convenience fee from the customers for facilitating the Services through the Platform.
The Driver can have his own UPI QR in the application to collect the service/travel fee (“Fare”) from the customers.

V. REPRESENTATIONS, WARRANTIES AND COVENANTS

The Drivers and the Company represent the following:
1. They have all requisite power and authority to deliver and perform the obligations imposed herein;
2. The execution and performance of the obligations do not and will not violate any provision of any existing agreement, law, rule, regulation, any order, or judicial pronouncement which is applicable to each party; and
3. They have not been convicted by any court in India or any other country of any crimes including but not limited to involving moral turpitude.
The Drivers hereby represent, warrant, and covenant the following:
1. They have the requisite authority or assignment to drive the Vehicle and there are no restrictions with respect to the use of the Vehicle that will hinder the Driver from the performance of the Services or using the Platform;
2. They have all rights, licenses, and permits as may be required under applicable laws to perform the Service in accordance with these T&Cs;
3. They are in compliance with the Motor Bikes Act, 1988 (“MV Act”), Food Safety and Standards Act 2006 and any other applicable laws (including rules, regulations and orders notified thereunder) as required to be complied with by any person driving Bikes and providing the Services;
4. At the time of onboarding with the Platform, they have not been convicted within the past 2 years, for the offence of driving under the influence of alcohol or any cognizable offence under the Code of Criminal Procedure, ‘1973 or the Indian Penal Code, 1860 (as may be applicable) including fraud, sexual offences, use of a motor vehicle to commit a cognizable offence, a crime involving property damage or theft, acts of violence, or acts of terror;
5. They hold and will maintain updated/renewed licenses, insurance and permits necessary for the use of Vehicle;
6. They will not drive rashly, will follow traffic regulations and all applicable laws, not consume liquor/cigarette/bidi, or any other kind of intoxicant and will have and hold a valid driving license and registration/insurance papers for the Vehicle at all times, during the performance of the Services. The Driver will not take any personal calls except in the event of an emergency, without prejudicing the safety of the Vehicle and the customer. The Driver will take all calls from the customer and the Company only after stopping the Vehicle at an appropriate location to take the call, without being a hindrance to the traffic around him or without violating any traffic rules;
7. They will provide the Services in a courteous and professional manner as reasonably expected by a service provider providing the Services;
8. They will at all times during which he is undertaking the Services, maintain dress, appearance, and hygiene codes reasonably expected from a service provider;
9. They will perform its obligations with promptness and use reasonable care and skill and in accordance with standards of diligence, care, skill, quality, and integrity to be reasonably expected of an experienced and reputable provider of Services;
10. They will provide Services in accordance with all the specifications that may be prescribed and formulated by the Company from time to time;
11. They will follow all the standard operating procedures (SOPs) and policies that may be prescribed and formulated by the Company from time to time;
12. They will not carry any weapons, firearms, ammunition, explosive devices, and dangerous substances during performance of the Services;
13. They will not seek any extra monetary compensation from the customer for the completion of Services by way of tips or otherwise;
14. They will not commit any fraud while providing the Services or otherwise commit any act or omission, to gain any undue advantage which may include, but not be limited to: intentionally falsify information; accept Service Requests without the intention to complete or provide the Services, provoke customers to cancel for fraudulent purposes; claim fraudulent fees or charges; intentionally request, accept, or complete fraudulent or falsified Service Requests; deliberately increase the time or distance of a trip or delivery for fraudulent purposes or otherwise; claim to complete a delivery without ever picking up the delivery item; picking up a delivery item but retaining all or a portion of the item, or not delivering the entire order; actions intended to disrupt or manipulate the normal functioning of the Company’s Platform, including manipulating the settings on a phone to prevent the proper functioning of the Platform and the GPS system; or falsify documents, records, or other data for fraudulent purposes; creating improper duplicate accounts; or falsify documents, records, or other data for fraudulent purposes, or any other fraudulent, negligent or unlawful activity in contravention of the intent of these T&Cs, permitted scope of Services envisaged under these T&Cs, or applicable laws;
15. They will not allow more than 1 (one) pillion Driver on Bikes;
16. They will ensure that the Vehicle has a valid fitness certificate issued, insurance certificate, pollution under control certificate, and other permits / certificates / licenses and will operate under valid and subsisting permit(s) granted under relevant provisions of MV Act or any other applicable law;
17. They will adhere to applicable laws including in relation to road safety, abide by traffic signals, speed limits and such other norms or rules applicable for plying the Vehicle on road;
18. They will perform each pick-up and delivery in the most efficient manner possible and will make best efforts to adhere to the timelines prescribed;
19. They will also ensure that the safety of packages is not compromised at the time of delivery;
20. They will report to RideforU immediately if any illegal or prohibited items are being provided by customer or asked to be delivered by the customer;
21. Their total earnings for any given financial year do not exceed INR 20,00,000 (Rupees Twenty Lakhs) and that they are an unregistered GST service provider; and
22. They will promptly inform the Company in case their total earnings exceed or is expected to exceed INR 20,00,000 (Rupees Twenty Lakhs) in a financial year.

VI. RELATIONSHIP BETWEEN THE PARTIES

Independent Contractor: The Driver will operate as, and have the status of, an independent contractor. The relationship between the Company and the Driver is on a principal-to- principal basis. The Company and the Driver are independent legal entities, and nothing in these T&Cs will be construed to create a partnership, joint venture, an association of persons, agency (disclosed or undisclosed), franchise, sales representative, or employment relationship between the Company and the Driver. It is clarified that the Driver will not have any right to conclude any contract for and / or on the behalf of the Company or bind the Company in any manner.

VII. Driver INFORMATION

RideforU may collect Driver Information at the time of onboarding of the Drivers and from time to time, to establish the identity of the Drivers. RideforU reserves the right to store, process, access and use the Driver Information for business purposes and needs, background check, verification, marketing, service, development, analytics, research, and any other purpose as RideforU may deem fit and in accordance with RideforU’s Privacy Policy and applicable law. The Driver hereby expressly consents to such collection and use of Driver Information.
Subject to applicable laws, RideforU may provide to a third party, governmental agency, judicial body, any Driver Information, or information relating to the Driver, if there is a complaint, dispute, or conflict, including any accident involving a Driver on one hand and end-consumer, or a third party on the other hand.
Please read our Privacy Policy to understand how we deal / handle Information collected from you.

“Driver Information” shall mean and include any personal data or Information collected from the Driver including know your customer documents with Driver’s bank, copies of valid government-issued vehicle registration certificate, mobile number, bank account details, vehicle insurance copy, driving license, identity proof, self-clicked images (selfies), residence proof, location data, proof of ownership of Drivers’ Vehicle and any other Information that RideforU may deem fit.

VIII. CONFIDENTIALITY

The Driver will keep confidential all data including customer details, market information, all work products and documents related thereto, and the contents of the Platform and will not sell or otherwise make that information available to any third parties. Except as otherwise agreed, the data of customers will be the exclusive property of the Company, and the Driver will not use the same for any purpose or distribute such data in any form or means except for the purpose of providing the Services and other than as permitted by the Company and will keep it confidential at all times.
All non-public information relating to us or disclosed by us or our affiliates to you that is designated as confidential or that, given the nature of the information or the circumstances surrounding its disclosure, reasonably should be considered as confidential. Confidential information includes but is not limited to: (a) contents / information relating to Services and Platform; (b) information relating to our or our affiliates or business partners’ technology, software, customers, business plans, product plans and designs, promotional and marketing activities, finances and other business affairs; (c) third-party information including that of customers which we are obligated to keep confidential; (d) the nature, content and existence of any discussions or negotiations between you and us or our affiliates; and (e) any other information which should be reasonably kept confidential.

IX. PROPRIETARY RIGHTS

The Company is the sole owner and lawful licensee of all the rights to Platform or any other digital media and its contents. The content means its design, layout, text, images, graphics, sounds, video, the website/ Platform, etc. or any other digital media content embodying trade secrets and Intellectual Property Rights protected under worldwide copyright and other laws. All titles, ownership and Intellectual Property Rights in the Platform and its content (except third party links) will remain with the Company, its affiliates, agents, authorized representatives, or licensors as the case may be.

The term “Intellectual Property Rights” means all intellectual property rights or similar proprietary rights, including: (i) patent rights and utility models, (ii) copyrights and database rights including moral rights, (iii) trademarks, trade names, domain names and trade dress and the associated goodwill, (iv) trade secrets, and (v) industrial design rights; and for each of the foregoing includes any registrations of, applications to register, and renewals and extensions of, any of the foregoing in any jurisdiction in the world.

All rights not otherwise claimed under this T&Cs or by the Company are hereby reserved. The information contained in this Platform is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use.
All related icons and logos are registered trademarks or service marks or word marks of the Company in various jurisdictions and are protected under applicable copyrights, trademarks, and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.
Subject to your compliance with these T&Cs, the Company grants you a limited, non- exclusive, non-transferable license to download and install a copy of the RideforU mobile application on a single mobile device that you own or control and to run such copy of the RideforU mobile application solely for your own personal use and for providing the Services.
Driver data: As between RideforU and Driver, all right, title and interest in: (i) the Information, (ii) other information input into the Platform by Driver or its authorized users (“Other Information”), and (iii) all Intellectual Property Rights in each of the foregoing, belong to and are retained solely by the Driver. Information and Other Information are collectively referred to as “Your Information”. Driver grants to RideforU a unlimited, non-exclusive, royalty-free, worldwide license to use Your Information and perform all acts with respect to the Your Information, as may be necessary for RideforU to operate, maintain and improve the Platform or provide the Services to customers, and a non-exclusive, perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use, reproduce, modify and distribute the Other Information as a part of the Aggregated Statistics (defined below). Driver is solely responsible for the accuracy, quality, veracity, integrity, legality, reliability, and appropriateness of Your Information. RideforU agrees to access and use Your Information solely for Driver’s / customer’s benefit and as set forth in these T&Cs or the Privacy Policy.
Aggregated statistics: Notwithstanding anything else in these T&Cs, RideforU may monitor Driver’s use of the Platform and use data and information related to such use and Your Information in an aggregate and anonymous manner, including to compile statistical and performance information related to the provision and operation of the Platform and the Services (“Aggregated Statistics”). As between RideforU and Driver, all right, title and interest in the Aggregated Statistics and all Intellectual Property Rights therein, belong to and are retained solely by RideforU. Driver acknowledges that RideforU will be compiling Aggregated Statistics based on Your Information and Information input by other customers / other Drivers into the Platform. Driver agrees that RideforU may: (i) make such Aggregated Statistics publicly available, and (ii) use such information to the extent and in the manner required by applicable law and for purposes of data gathering, analysis, service enhancement and marketing, provided that such data and information does not identify Driver.
The Driver will not do the following:
1. License, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Platform in any way;
2. Modify or make derivative works based upon the Platform;
3. Create internet “links” or “frame” or “mirror” any application on any other server or wireless or internet-based device;
4. Reverse engineer or access the Platform in order to:
  1. design or build a competitive product or service,
  2. design or build a product using similar ideas, features, functions, or graphics of the Platform, or
  3. copy any ideas, features, functions, or graphics of the Platform, or
  4. launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Platform.

X. INDEMNITY

The Driver agrees to indemnify, defend and hold harmless, the Company, its affiliates, licensees and its officers, directors, agents and employees, from and against any claim, liability, obligation, loss, damage, deficiency, assessment, judgment, cost or expense (including, without limitation to costs and expenses incurred in preparing and defending against or prosecuting any litigation, claim, action, suit proceeding or demand) of any kind or character, arising out of or in any manner incidental, relating, or attributable to any inaccuracy, breach, or failure by the Driver to perform its obligations under these T&Cs or the applicable laws in relation to performance of the Services.
RideforU reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify RideforU, including rights to settle, and you agree to cooperate with RideforU for such defense and settlement. RideforU will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. Driver may, at its own expense, engage separate counsel to advise Driver regarding a claim and to participate in the defense of the claim, subject to RideforU’s right to control the defense and settlement.

XI. DISCLAIMERS

THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICES PROVIDED BY RideforU AND/OR THE PLATFORM. THE COMPANY DOES NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICES PROVIDED BY RideforU AND/OR THE PLATFORM WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE PLATFORM / SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY SERVICES, INFORMATION OBTAINED BY YOU THROUGH THE PLATFORM WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS IN THE SERVICES PROVIDED BY RideforU AND/OR THE PLATFORM WILL BE CORRECTED, OR (F) THE PLATFORM OR THE SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE PLATFORM IS PROVIDED TO YOU STRICTLY ON AN “AS IS” BASIS.
All conditions, representations, and warranties, whether express, implied, statutory, or otherwise, including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights, are hereby excluded and disclaimed to the highest and maximum extent. The Company makes no representation, warranty, or guarantee as to the reliability, safety, timeliness, quality, suitability, or availability of the Platform. You acknowledge and agree that the entire risk arising out of your use of the Platform remains solely and absolutely with you and you will have no recourse whatsoever to the Company.
The Platform may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications including the device used by you being faulty, not connected, out of range, switched off or not functioning. The Company is not responsible for any delays, service failures or interruptions, errors, damages, or losses resulting from such problems. Access to the Platform or the Services may be unavailable, delayed, limited, or slowed, from time to time, due to the inherent nature of the internet and among other things also due to:
1. Servers, networks, hardware failure (including your own computer or mobile), telecommunication lines and connections, and other electronic and mechanical equipment;
2. Software failure, including among other things, bugs, errors, viruses, configuration problems, incompatibility of systems, utilities or applications, the operation of firewalls or screening programs, unreadable codes, or irregularities within particular documents or other content;
3. Overload of system capacities;
4. Damage caused by severe weather, earthquakes, wars, insurrection, riots, civil commotion, act of God, accident, fire, water damage, explosion, mechanical breakdown, or natural disasters;
5. Interruption (whether partial or total) of power supplies or other utility service, strike, or other stoppage (whether partial or total) of labour;
6. Governmental or regulatory restrictions, exchange rulings, court or tribunal orders or other human intervention; or
7. Any other cause (whether similar or dissimilar to the above) beyond the control of RideforU.

XII. LIMITATION OF LIABILITY

The Company is not liable to the Driver, for any condition, suitability, quality, merchantability, and fitness for any purposes in respect of the Platform or the Services provided through the Platform and is not liable for any civil, criminal, tortious, or any other liability, that may accrue as a consequence of the use and access of the Platform.
To the extent permissible under applicable laws, the Company is not liable for any civil, criminal, tortious, or any other liability, that may accrue as a consequence of the breach by the Driver: (a) of the applicable laws in respect of the use of the Platform or providing the Services; (b) of the terms of the applicable licenses and permits that are issued by the transport authorities; (c) of the terms of these T&Cs; or (d) of the duty of care the Driver owes to the users of the Platform.
The Company is not responsible for the behaviour, actions, or inactions of the Driver or, quality of the Vehicle. Any contract for the provision of Vehicle is exclusively between the customer and the Driver and the Company is not a party to the same.
The Company does not represent or endorse the accuracy or reliability of any information or advertisement contained on, distributed through, or linked, downloaded or accessed from any of the services contained on the Platform, or the quality of any products, information or other materials displayed, or obtained by you as a result of any product, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the Services.
IN NO EVENT WILL RideforU BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES WHATSOEVER, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY THEREOF.
IN ADDITION, AND WITHOUT LIMITING THE FOREGOING, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RideforU’s AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE T&Cs OR THE SERVICES RENDERED HEREUNDER, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE, PRODUCT LIABILITY, OR OTHER THEORY), WARRANTY, OR OTHERWISE, EXCEED THE AMOUNT OF INR 1000/-.

XIII. TERMINATION

Company is entitled to terminate these T&Cs at all times and with immediate effect, at its sole discretion, (by disabling the Driver’s registration on the Platform and use of the Platform) for any one or more of the following reasons:
1. Any violation or breach of any term of these T&Cs;
2. If the Driver, in the opinion of the Company, misuses the Platform;
3. If the Driver is non-compliant with the requirements under applicable laws;
4. Failure to verify or authenticate Driver Information;
5. Any action or omission by the Driver which can cause legal or contractual liability for RideforU including but not limited to fraudulent conduct, customer complaints, continuous unsatisfactory reviews by merchants or the users, misconduct, negligence, and all other actions specifically prohibited under applicable laws; or
6. Where, in their opinion, continuance of the Services of Driver is detrimental to the business interest of RideforU due to the acts of the Drivers, such as the following:
  1. Misbehaviour, rude behaviour with the staff of RideforU, customers or any other persons associated with the RideforU or any other persons;
  2. Any acts involving criminal offence punishable under law, including physical assault, threatening any of the staff of RideforU, person associated with RideforU, customers or any other persons;
  3. Concealment of fact/material information while entering into a contract with RideforU;
  4. Poor or irregular at work, meetings, and failure to abide by the rules/terms of the T&Cs or other applicable policies / SOPs notified by RideforU;
  5. Being Drunk / under the influence of drugs or other illegal substances, while providing the Services and unruly/drunken behaviour. RideforU has a zero-tolerance policy in respect of use of drugs or alcohol by any Driver;
  6. Commission of fraud/ misappropriation/embezzlement for undue monetary gain, or any act which is against the interest of the RideforU;
  7. Negligence in performing the duty, causing damage of moveable and immoveable assets of RideforU, its employees, customers, or any other persons;
  8. Indulging in spreading content through digital media, social networking sites, or any other form, which could be detrimental to RideforU’s brand and its image / reputation;
  9. Indulging in acts such as creating ruckus/ strike/ or any activity against RideforU, which could be detrimental to the RideforU’s brand and its image/ reputation;
  10. Indulging in unauthorized disclosure of Confidential Information of RideforU to external agency, person, or organization;
  11. Misuse of assets provided by RideforU and welcome kits, which could be detrimental to the interest of RideforU’s brand and its image / reputation;
  12. Absconding for more than 4 hours with any asset, delivery item, money or any other valuable item belonging to RideforU, its employees, customers, or other staff member(s);
  13. Failure to abide by any of the rules and guidelines given by RideforU as part of Service quality standards and principles;
  14. Doing any act unbecoming of a Driver; or
  15. In case the background check, whether wholly or partially, is found negative at any point of time during the term of these T&Cs.

The Company may terminate these T&Cs immediately on the above grounds and is not obliged to give notice of the termination of these T&Cs in advance.

RideforU or Driver may terminate these T&Cs by providing 7 days’ written notice to the other party.
RideforU, in addition to its right to terminate these T&Cs, in its sole discretion reserves the right to legally prosecute the Driver immediately, if there is reason to believe that the Driver has indulged in any fraudulent activity or contravened the T&Cs of the Platform or violated any applicable laws and RideforU will not be responsible for any consequences to the Driver arising from the same.
Upon termination:
1. Driver will stop accessing the Platform and offering the Services;
2. RideforU will settle all outstanding dues accrued to the Driver subject to deductions / set off of any amount owed by the Driver to RideforU;
3. Driver will return all property and materials including confidential information belonging to RideforU; and
4. Driver will cease holding out as a service provider integrated with or connected with RideforU in any manner.

XIV. GOVERNING LAW, JURISDICTION AND DISPUTE RESOLUTION

These T&Cs will be governed by and interpreted in all respects in accordance with the laws of the Republic of India.
Subject to the provisions made in Clause XIV.3, the parties hereby submit to the exclusive jurisdiction of the courts of Visakhapatnam , India.
All disputes arising out of or in relation to these T&Cs will be settled amicably by the parties. In the event, no amicable settlement is arrived at within a period of 15 (fifteen) days from the date of first initiation of the dispute by one party to other, the parties will resolve the dispute by means of arbitration pursuant to the Arbitration and Conciliation Act, 1996.
The arbitration proceedings will be conducted by an arbitral tribunal comprising of 1 arbitrator mutually appointed by you and the Company.
The arbitration proceedings will be conducted in English language only and the seat for arbitration will be Bangalore, India.
The award of the arbitral tribunal will be final and binding.

XV. ASSIGNMENT

The Driver may not assign its rights or obligations under these T&Cs without prior written approval of the Company. The Company may assign any of its rights and obligations to its affiliates or third parties without prior consent or notice.

XVI. AMENDMENT

These T&Cs may be amended from time to time and as and when required, at the sole discretion of the Company. If RideforU makes any changes to these T&Cs that it deems to be material, RideforU will make a reasonable effort to inform you of such changes, but it is your responsibility to review the T&Cs posted to the Platform from time to time to see if it has been changed. The updated version of these T&Cs will supersede the current version and such updated version will be immediately effective upon being posted on the Platform. The continued use of the Platform following the notification of modification of the T&Cs or after being updated on the Platform will be construed to mean the acceptance of the said modified T&Cs.

XVII. SEVERABILITY

If any provision or any part of a provision of these T&Cs is invalid, unenforceable or prohibited by applicable laws of the Republic of India , such provision or part of provision will be severed from these T&Cs and will be considered divisible as to such provision or part thereof and such provision or part thereof will be inoperative and will not be part of the consideration moving between you and the Company hereto and the remainder of these T&Cs will be valid and binding and of like effect as though such provision was not included herein.

XVIII. INSURANCE

The Company at its sole discretion may insure the Driver against any accident suffered by the Driver during provision of Services by the Driver using the Platform. The Company reserves the right to recover any amount paid by the Company in lieu of the insurance from the Driver.

XIX. NOTICES

The Company may give notice by means of a general notice on the Platform, or by electronic mail to your email address on record in the Company’s account information, or by written communication sent by regular mail to the Driver’s address on record in the Company’s account information.
Driver needs to send any notice at email id: pdadi@RideforU.in // teja.cmo@RideforU.in

XX. CUSTOMER CARE AND GRIEVANCE REDRESSAL

Any opinions, issues or suggestion regarding the Platform can be provided / resolved by reaching out to the customer care number or email mentioned below:

Customer Care details:

Any complaint, dispute, or grievance in relation to the Services or the Platform should be addressed to RideforU as given below. Such complaint, dispute or grievance will be handled as per applicable laws.

Grievance Officer: Kiran samuel

e-mail: samdas.cto@RideforU.in

Address. : 57-24-59/1,Thummada palem Visakhapatnam , Andhra Pradesh

SPECIAL TERMS FOR PARCEL SERVICES

In addition to the General Terms, along with any other agreements or documents executed / accepted by you, the following additional special terms (“Special Terms”) apply to your use of certain specific Services.

I. PACKAGE SERVICES

You can initiate a transaction on the Platform by which you may (through the help of a driver) send packages (“Package(s)”) to a particular location. The Package Services are provided to you directly by the driver and RideforU merely acts as a technology platform to facilitate transactions initiated on the Platform and RideforU does not assume any responsibility or liability for any form of deficiency of services on part of the driver.

RideforU does not assume any responsibility or liability whatsoever for any damage/deficiency or loss of the Package(s).

You agree that you will not request Package Services for Package(s) which are illegal, hazardous, dangerous, or otherwise restricted or constitute items that are prohibited by any statute or law or regulation or the provisions of these Terms.

You also agree that you will not request for dispatch of Package(s) which require a special transportation permit or require any special license under applicable law.

You will be required to indicate the accurate addresses for pick up and delivery of the Package(s) you wish to avail Package Services in respect of, and also an accurate return address in case the Package(s) cannot be delivered for any reason whatsoever at the delivery address.

It is clarified that the transit will commence from the moment the Package(s) is securely handed over to the driver by the Customer till the moment the driver arrives at the delivery address or as near to the indicated delivery address as may be possible.

In the event the driver is not able to deliver the Package(s) at the indicated address for any reason whatsoever, then the Company will not be liable for any damages arising in respect of the Package(s) while delivering the Item(s) at the return address as provided by the Customer.

The Company does not check or verify the Package(s) that are being picked up and dropped off on behalf of you or the Package(s) that are being delivered to you by the driver, and therefore the Company will have no liability with respect to the same. However, if it comes to the knowledge of the Company that you have requested Package Services in respect of any illegal or dangerous substance or availed the Package Services using the Platform to deliver any illegal or dangerous substance, the Company will have the right to report you to the government authorities and take other appropriate legal actions against you. RideforU will not be liable for any consequences that may arise on such reporting.

You agree that before requesting a Package Service, you are well aware of the contents of the Package(s) sent or requested by you through registered driver, and that such contents are legal and within limits of transportation under any applicable laws. Such contents will not be restricted and/or banned and/or dangerous and/or prohibited for carriage (such items include, but are not limited to, radio-active, incendiary, corrosive or flammable substances, hazardous chemicals, explosives, firearms or parts thereof and ammunition, firecrackers, cyanides, precipitates, gold and silver ore, bullion, precious metals and stones, jewellery, semi-precious stones including commercial carbons or industrial diamonds, currency (paper or coin) of any nationality, securities (including stocks and bonds, share certificates and blank signed share transfer forms), coupons, stamps, negotiable instruments in bearer form, cashier’s cheques, travellers’ cheques, money orders, passports, credit/debit/ATM cards, antiques, works of art, lottery tickets and gambling devices, livestock, fish, insects, animals, plants and plant material, human corpses, organs or body parts, blood, urine and other liquid diagnostic specimens, hazardous or bio-medical waste, wet ice, pornographic materials, contraband, bottled alcoholic beverages or any intoxicant or narcotics and psychotropic substances or any other prohibited material or material for the transportation of which specific authorisation/license is required under applicable laws.

You also agree that, upon becoming aware of the commission of any offence by you or your intention to commit any offence upon initiating a Package Service or while providing Package Service of any Package(s) restricted under applicable law, the driver may report such information to Company or to the law enforcement authorities.

You agree that you will be solely responsible for the Package(s) handed over to the driver and will be prudent not to handover the Package(s) which includes expensive item(s) amounting to Rupees Two Thousand (INR 2,000) or more to the driver. You will be solely responsible for any loss or damage to the Package(s) in case of any theft or any other incidents to the Package(s) on account of the driver or otherwise.

You will pay the service fees for availing the Package Services at the end of the completion of such services, as may be displayed to you on the Platform. You cannot initiate another Package Services until you have paid for the previously completed such Package Services.

TERMS AND CONDITIONS FOR DriverS

(Auto )

Terms and Conditions

RideforU ("RideforU," "Company," "us," "we," or "our") is a platform owned and operated by RideZen Private Limited, a registered private limited company, and developed in collaboration with All Hands Global Private Limited, under a contractual agreement for providing software and technology services.

The Company offers technology-based services and acts as an intermediary for facilitating:

Support Services: Additional services such as associated payment collection and other operational assistance, as determined by the Company from time to time.

These services ("Services") are made available through the Company's website and the mobile application "RideforU" (collectively, the "Platform").

The services are provided/ offered by third party vehicle operators, service providers or drivers who wish to use the Platform to discover the Users hereinafter referred to as (“Driver(s)”/ “you”).

On the basis of the representations and warranties provided by the Driver, the Company has agreed to onboard Drivers on the Platform and to enable the Drivers to discover the Users. The Driver shall act in accordance with the terms and conditions as hereinafter provided and any other policy or agreement or document made applicable / executed by you for the purpose of the provision of the usage of Platform (collectively, “T&Cs”). These T&Cs will govern the relationship between you and the Company in the course of provision of the usage of Platform. By signing up or registering on the Platform, you acknowledge that you have read and understood these T&Cs and agree to be bound by these T&Cs, without any limitation or qualification. If you do not agree with these T&Cs, please do not sign up or register on the Platform.

These T&Cs expressly supersede prior agreements or arrangements with you. Use of, and access to, the Platform, is offered to you upon the unconditional acceptance of all the terms, conditions and notices contained in these T&Cs and Privacy Policy (which is incorporated herein by reference), along with any amendments made by the Company at its sole discretion and posted on the Platform from time to time.

These T&Cs expressly supersede prior agreements or arrangements with you.

I. REGISTRATION ON AND USE OF THE PLATFORM

We provide the Platform on which you may discover the Users and may choose to provide services on your own by means of Vehicles, in accordance with terms and conditions agreed between users who request for and/ or avail such services (“Users”) and the Driver.
RideforU may collect Driver Information (defined below) at the time of onboarding of the Driver, to establish the identity of the Drivers. RideforU reserves the right to store, process, access and use the Driver Information for business purposes and needs, background check, verification, marketing, service, development, analytics, research, and any other purpose as RideforU may deem fit and in accordance with RideforU’s Privacy Policy and applicable law. The Driver hereby expressly consents to such collection and use of Driver Information.
Subject to applicable laws, RideforU may provide to a third party, governmental agency, judicial body, any Driver Information or information relating to the Driver, if there is a complaint, dispute or conflict, including any accident involving a Driver on one hand and end-consumer, or a third party on the other hand.

“Driver Information” shall mean and include any personal data or Information collected from the Driver, including know your customer documents, copies of valid government-issued vehicle registration certificate, mobile number, bank account details, vehicle insurance copy, driving license, identity proof, residence proof, location data, proof of ownership of Drivers’ Vehicle and any other Information that RideforU may deem fit.

By using the Platform, you authorize RideforU, whether directly or indirectly through third parties, to collect information about you including Driver Information, or make any inquiries necessary to validate your identity including background checks, in accordance with our Privacy Policy. Please read the Privacy Policy to understand how we collect, process and share your information, including Driver Information, personal information and sensitive personal data or information (collectively, “Information”).
When you provide any Information to RideforU, you will provide only true, accurate, current, and complete Information. You understand and acknowledge that the responsibility to provide correct Information, including your contact information, bank account details etc., lies solely with you. We will not be responsible to verify the accuracy of the Information provided by you.
To use the Platform, you should be eligible as per the onboarding criteria and provide such documents as requested by RideforU (from time to time) as per applicable law and RideforU’s internal policies, and ensure continued compliance with the same.
Particularly, you represent, warrant and covenant to RideforU that:
1. You have at least 2 years of driving experience;
2. No proceeding is pending against you regarding and neither have been convicted of (a) driving under the influence of drugs or alcohol or (b) any cognizable offence under the Code of Criminal Procedure, 1973, including fraud, sexual offences, use of a motor vehicle to commit cognizable offence, or of any crime involving property damage, theft, acts of violence, or acts of terror, in the past 3 years; and
3. You have cleared and have no pending challans applicable to the Vehicle prior to integration with the Platform.
You must register on the Platform and create an account on the Platform (“Your Account”) by providing accurate Information as sought during the registration process.
Further, we may ask you for Information or documents that will allow us, whether directly or indirectly through third parties, to reasonably identify you, requiring you to take steps to confirm your right over your email address or financial instruments, or verifying your information against third party databases or through other sources. We reserve the right to terminate, suspend, or limit access to the Platform in the event we are unable to obtain or verify this Information.
You are solely responsible for maintaining the confidentiality of your credentials (username, password, etc.) provided upon registration by you, and the Company is not liable for any loss you may incur as a result of someone else using Your Account, either with or without your knowledge.
You agree to accept responsibility for all activities that occur in or from Your Account, and agree to establish reasonable security procedures and controls to limit access to the password or other identifying information of Your Account to unauthorized individuals, which includes choosing passwords and other credentials in a manner that will protect the security of your Information. Your credentials include your username and password to Your Account and to any third-party account you have used to login to Your Account.
RideforU will not be liable for any breach of security or unauthorized use of Your Account.
The Company will not be liable if you do not download the correct mobile application including correct and compatible version of the RideforU mobile application.
You agree that RideforU (either directly or indirectly through its affiliates or third parties) may communicate with you in connection with the services or other support services offered by RideforU on the Platform to You, either electronically (for example, push notifications), or through phone calls, WhatsApp messenger application, email, or in writing through other modes.
Once you have registered Your Account, you will be discoverable on the Platform to Users and will be able to offer and provide services based on the pick-up location and drop off location chosen by the User and the fee agreed between you and the Users.
After the acceptance of the service request from you, you can communicate with the User on the Platform.
The Platform will reflect a standard price range for the distance between your chosen pick up and drop off location. The charges will be decided by you and the Driver mutually. RideforU is not involved or responsible for fixing the charges for the service.

II. GENERAL COVENANT

In relation to your access of the Platform and to provide the services, you covenant and agree to the following:

For the purposes of registration/ creation of an account on the Platform and providing the services, you confirm that you are 18 years of age.
You are not restricted by any legal, regulatory, judicial, quasi-judicial or other authority, to access the Platform or provide the services, including to enter into transactions contemplated using the services.
You will provide the services solely as permitted and in accordance with these T&Cs.
These T&Cs impose valid and legally binding obligations on you and are enforceable against you.

III. PAYMENT TERMS

The Company has the discretion to charge subscription fees from the Driver in consideration for the Platform provided by RideforU, as updated on the Platform from time to time, which will be subject to applicable taxes.

Drivers will receive the full fare amount or the mutually agreed amount for each trip directly into their registered UPI ID.
RideforU does not deduct any commission from the Driver's earnings, ensuring 100% of the agreed payment is transferred.
Drivers are responsible for ensuring their UPI ID is accurately provided and updated on the Platform to avoid payment delays or failures.
Any disputes regarding payments must be reported to RideforU support within 24 hours of the trip completion.

Driver will receive payments for services rendered to Users directly from Users.
Once you and the User have agreed on the fee and confirmed it on the RideforU App, it will form a binding contract between you and the User for the services agreed to be provided by you to the User from the User’s chosen pick up location to their chosen drop location.
RideforU may display an estimated price range based on market rates that apply to the route and approximate distance the Users have chosen on the Platform which you may use as guidance for you to quote or accept the offer price. However, RideforU makes no guarantee or warranty with respect to the accuracy or reliability of the price displayed and is merely provided for guidance.
Driver may levy on the Users cancellation fee, refund, or other charges including applicable taxes in connection with the services. These charges, fees, and any other payments owed by User to the Driver or owed by the Driver to User are part of the contractual arrangement between User and the Driver for the services and are required to be settled between User and the Driver. In no event will RideforU be responsible or liable for any such payments.
The Driver will issue appropriate invoices as required under applicable law including goods and services tax laws, to User for or in connection with the services. RideforU will not issue any invoice to User in connection with the services as the transaction in connection with the services, including payments, are settled directly between User and the Driver and RideforU has no role to play in the same.
Driver agrees and acknowledges that RideforU is not in any way be responsible for the settlement of any payments owed to you by the User or owed by you to the User.
These T&Cs are subject to all prevailing statutory taxes, duties, fees, charges and/or costs, however denominated, as may be in force and in connection with any future taxes that may be introduced at any point of time. You further agree to use your best efforts to do everything necessary and required by applicable laws to enable, assist and/or defend RideforU to claim or verify any input tax credit, set off, rebate, or refund in respect of any taxes paid or payable in connection with the services.
You are responsible for the collection and remission of all taxes associated with the services you or any transactions through your use of the services, and RideforU will not be held accountable in relation to any transactions between the Users and Drivers where any tax related issue has occurred.
The Company reserves the right to vary, or discontinue, any of the services and/ or making the services available in their entirety.

IV. YOUR CONDUCT

1. In relation to the Platform, the Driver agrees to:

(a) Not authorize others to use Your Account on the Platform;
(b) Not assign or otherwise transfer Your Account to any other person or legal entity;
(c) Not use the Platform for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes;
(d) Not consume alcohol or drugs, or be under the influence of drugs or other illegal substances, prior to or during the provision of services. RideforU has a zero- tolerance policy in respect of use of drugs, alcohol, intoxicants or other illegal substances, by any Driver and the Users can report any such behaviour to RideforU and strict action will be taken by RideforU including but not limited to suspension of your services/ Your Account while under investigation and termination;
(e) Not impair the proper operation of the network/ Platform and will not use any device, software, routine, file or other tool or technology, which includes any viruses, trojan horses, worms, time bombs or cancelbots, intended to damage, interfere with or affect functionality or operation of the Platform, to surreptitiously intercept or expropriate any system, data or information in connection with the content hosted/ available on the Platform, or to affect the operation of any other websites or the internet;
(f) Not take any action that imposes an unreasonable or disproportionately large load on the infrastructure associated with the Platform, including but not limited to denial-of-service attacks, “spam” or any other such unsolicited overload technique;
(g) Not try to harm the Platform in any way whatsoever;
(h) Not copy, or distribute any content on the Platform without written permission from the Company; and
(i) Not use the Platform with an incompatible or unauthorized device.

2. In addition to the foregoing, you will not upload, display, share, host, publish or transmit any information that:

(a) Either belongs to another person or to which you do not have any right whatsoever;
(b) Is harmful, offensive, harassing, obscene, pornographic, invasive of another’s privacy, hateful, racially or ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or an online game that causes user harm, or otherwise unlawful in any manner whatsoever, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;
(c) Infringes any patent, trademark, copyright or any other proprietary rights;
(d) Harms minors in any way or is harmful to child;
(e) Includes any commercial material or content (including solicitation of funds, advertising, or marketing of any goods or services);
(f) Deceives or misleads the addressee about the origin of such messages, or communicates any misinformation or information which is patently false and untrue or misleading in nature or in respect of any business of the Central Government, is identified as fake or false or misleading by such fact check unit specified by the Government;
(g) Impersonates another person;
(h) Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
(i) Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
(j) Is in the nature of an online game that is not verified as a permissible online game;
(k) Is in the nature of advertisement or surrogate advertisement or promotion of an online game that is not a permissible online game, or of any online gaming intermediary offering such an online game; or
(l) Violates any law for the time being in force.

3. The Company reserves the right to immediately terminate the use of the Platform by the Driver if he does not comply with any of the above rules in Clauses IV.1 and IV.2 above.

4. To ensure the safety of the Users, the Driver will not be permitted to operate on the Platform for more than such number of hours on a calendar day as mandated under the applicable laws and should take a mandatory break of such number of hours before subsequent login into the Platform and offering the services, as required by applicable law.

5. The Driver consents to provide identity documents as required under RideforU’s policies for background checks by the Company, directly or indirectly through a third party appointed by the Company.

6. RideforU/ its personnel may undertake spot checks of the Vehicles to verify and ensure your compliance with these T&Cs.

V. REPRESENTATIONS, WARRANTIES AND COVENANTS

1. The Drivers and the Company represent the following:

(a) They have all requisite power and authority to, deliver and perform, the obligations imposed herein;
(b) The execution and performance of the obligations do not and will not violate any provision of any existing agreement, law, rule, regulation, any order, or judicial pronouncement which is applicable to each party; and
(c) They have not been convicted by any court in India or any other country of any crimes including but not limited to involving moral turpitude.

2. The Drivers hereby represent, warrant and covenant the following:

They have the requisite authority or assignment to drive the Vehicle and there are no restrictions with respect to the use of the Vehicle that will hinder the Driver from the performance of the services or using the Platform;
They have all rights, licenses, and permits as may be required under applicable laws to perform the services in accordance with these T&Cs;
They are in compliance with the Motor Vehicles Act, 1988 (“MV Act”), and any other applicable laws (including rules, regulations and orders notified thereunder) as required to be complied with by any person driving Vehicles or providing the services;
At the time of onboarding with the Platform, they have not been convicted within the past 3 years, for the offence of driving under the influence of alcohol or any cognizable offence under the Code of Criminal Procedure, '1973 or the Indian Penal Code, 1860 (as may be applicable) including fraud, sexual offences, use of a motor vehicle to commit a cognizable offence, a crime involving property damage or theft, acts of violence, or acts of terror;
They hold and will maintain updated/ renewed licenses, insurance and permits necessary for the use of Vehicle;
They will maintain the Vehicle in a clean, fit and proper condition;
They will not drive rashly, will follow traffic regulations and all applicable laws, not consume liquor/ cigarette/ bidi, or any other kind of intoxicant and will have and hold a valid driving license and registration/ insurance papers for the Vehicle at all times, during the performance of the services;
The Driver shall not take any calls while driving as required under the applicable laws. The Driver will take all calls from anyone including the User and the Company only after stopping the Vehicle at an appropriate location to take the call, without violating any traffic rules;
They will provide the services in a courteous and professional manner as reasonably expected by a service provider providing the services;
They will at all times during which they are providing the services, maintain dress, appearance, and hygiene codes reasonably expected from a service provider;
They will perform their obligations with promptness and use reasonable care and skill and in accordance with standards of diligence, care, skill, quality and integrity to be reasonably expected of an experienced and reputable provider of services;
They will not carry any weapons, firearms, ammunition, explosive devices and dangerous substances during performance of the services;
They will not commit any fraud while providing the services or otherwise commit any act or omission, to gain any undue advantage which may include, but not be limited to: (i) intentionally falsify information, (ii) accept service requests without the intention to complete or provide the services, provoke Users to cancel for fraudulent purposes; (iii) claim fraudulent fees or charges; (iv) intentionally request, accept, or complete fraudulent or falsified service requests; (v) deliberately increase the time or distance of a trip for fraudulent purposes or otherwise; (vi) actions intended to disrupt or manipulate the normal functioning of the Company’s Platform, including manipulating the settings on a phone to prevent the proper functioning of the Platform and the GPS system; (vii) falsify documents, records, or other data for fraudulent purposes; (viii) create improper/duplicate accounts; (ix), or any other fraudulent, negligent or unlawful activity in contravention of the intent of these T&Cs, permitted scope of services envisaged under these T&Cs, or applicable laws;
They will ensure that the Vehicle has a valid fitness certificate issued, insurance certificate, pollution under control certificate, and other permits/ certificates/ licenses and will operate under valid and subsisting permit(s) granted under relevant provisions of MV Act or any other applicable law; and
They will adhere to applicable laws including in relation to road safety, abide by traffic signals, speed limits and such other norms or rules applicable for plying the Vehicle on road, to ensure that the Users have a reasonable experience.

VI. RELATIONSHIP BETWEEN THE PARTIES

The Driver will be accessing the Platform to discover the leads of the User. No other relationship exists between the Driver and the Company. The Company and the Driver are independent legal entities, and nothing in these T&Cs will be construed to create a partnership, joint venture, an association of persons, agency (disclosed or undisclosed), franchise, sales representative, or employment relationship between the Company and the Driver. It is clarified that neither party will have any right to conclude any contract for and/ or on the behalf of the other party in any manner.

VII. CONFIDENTIALITY

The Driver will keep confidential all Confidential Information including details of Users, market information, all work products and documents related thereto, and the contents of the Platform and will not sell or otherwise make that information available to any third parties. Except as otherwise agreed, the data of Users will be the exclusive property of the Company or the Users, and the Driver will not use the same for any purpose or distribute such data in any form or means except for the purpose of providing the services and other than as permitted by the Company and will keep it confidential at all times.
“Confidential Information” will mean and include all non-public information relating to us or disclosed by us or our affiliates to you that is designated as confidential or that, given the nature of the information or the circumstances surrounding its disclosure, reasonably should be considered as confidential. Confidential information includes but is not limited to: (a) contents/ information relating to services and Platform; (b) information relating to our or our affiliates or business partners’ technology, software, customers, business plans, product plans and designs, promotional and marketing activities, finances and other business affairs; (c) third-party information including that of Users which we are obligated to keep confidential; (d) the nature, content and existence of any discussions or negotiations between you and us or our affiliates; and (e) any other information which should be reasonably kept confidential.

VIII. PROPRIETARY RIGHTS

The Company is the sole owner and lawful licensee of all the rights to Platform or any other digital media and its contents. The content means its design, layout, text, images, graphics, sounds, video, the website/ Platform, etc. or any other digital media content embodying trade secrets and Intellectual Property Rights protected under worldwide copyright and other laws. All titles, ownership and Intellectual Property Rights in the Platform and its content (except third party links) will remain with the Company, its affiliates, agents, authorized representatives, or licensors as the case may be.

All rights not otherwise claimed under this T&Cs or by the Company are hereby reserved. The information contained in this Platform is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use.
All related icons and logos are registered trademarks or service marks or word marks of the Company in various jurisdictions and are protected under applicable copyrights, trademarks and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.
Subject to your compliance with these T&Cs, the Company grants you a limited, non- exclusive, revocable, non-transferable license to download and install a copy of the RideforU mobile application on a single mobile device that you own or control and to run such copy of the RideforU mobile application solely for your own personal use and for providing the services, for the term of these T&Cs.
Driver data: As between RideforU and Driver, all right, title and interest in: (i) the Information, (ii) other information input into the Platform by Driver or its authorized users (“Other Information”), and (iii) all Intellectual Property Rights in each of the foregoing, belong to and are retained solely by the Driver. Information and Other Information are collectively referred to as “Your Information”. Driver grants to the Company an unlimited, non-exclusive, royalty-free, worldwide license to use Your Information and perform all acts with respect to the Your Information, as may be necessary for RideforU to operate, maintain and improve the Platform or provide the services to Users, and a non-exclusive, perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use, reproduce, modify and distribute the Other Information as a part of the Aggregated Statistics (defined below). Driver is solely responsible for the accuracy, quality, veracity, integrity, legality, reliability, and appropriateness of Your Information. The Company agrees to access and use Your Information solely for Driver’s/ User’s benefit and as set forth in these T&Cs or the Privacy Policy.
Aggregated statistics: Notwithstanding anything else in these T&Cs, the Company may monitor Driver’s use of the Platform, and use data and information related to such use and Your Information in an aggregate and anonymous manner, including to compile statistical and performance information related to the provision and operation of the Platform and the services (“Aggregated Statistics”). As between RideforU and Driver, all right, title and interest in the Aggregated Statistics and all Intellectual Property Rights therein, belong to and are retained solely by RideforU. Driver acknowledges that RideforU will be compiling Aggregated Statistics based on Your Information and Information input by other customers/ other Drivers into the Platform. Driver agrees that RideforU may: (i) make such Aggregated Statistics publicly available, and (ii) use such information to the extent and in the manner required by applicable law and for purposes of data gathering, analysis, service enhancement and marketing, provided that such data and information does not identify Driver.
The Driver will not do the following:
1. License, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Platform in any way;
2. Modify or make derivative works based upon the Platform;
3. Create internet “links” or “frame” or “mirror” any application on any other server or wireless or internet-based device; or
4. Reverse engineer or access the Platform in order to:
  1. design or build a competitive product or service,
  2. design or build a product using similar ideas, features, functions or graphics of the Platform, or
  3. copy any ideas, features, functions or graphics of the Platform, or
  4. launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Platform.

XII. INDEMNITY AND LIMITATION OF LIABILITY

You will, at your expense, defend, indemnify and hold the harmless, the Company, its affiliates, licensees and its officers, directors, agents and employees from any and all claims, losses, liabilities, damages, expenses and costs (including attorneys’ fees and court costs) which result from a breach or alleged breach of these Terms by you including but not limited to, (i) your use or misuse of the SAAS Platform; (ii) your breach or violation of any of these Terms; and (iii) any claims from any third-party as a result of or in connection with your use of the SAAS Platform;.

RideforU reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify RideforU, including rights to settle, and you agree to cooperate with RideforU for such defence and settlement. RideforU will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. User may, at its own expense, engage separate counsel to advise User regarding a claim and to participate in the defence of the claim, subject to RideforU’s right to control the defence and settlement.

RideforU does not and will not assess nor monitor the suitability, legality, ability, of any Captain and you expressly waive and release RideforU from any and all liability, claims or damages arising from or in any way related to the Captain. RideforU will not be a party to disputes, negotiations of disputes between you and the Captain. We cannot and will not play any role in managing payments between you and the Captain. Responsibility for the decisions you make regarding services offered via the Captain, software and/or the Platform (with all its implications) rests solely with and on you. You expressly waive and release RideforU from any and all liability, claims, causes of action, or damages arising from your use of the service, software and/or the Platform, or in any way related to the Captain introduced to you by the service, software and/or the Platform.

IN NO EVENT WILL RideforU BE LIABLE FOR ANY, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES WHATSOEVER, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY THEREOF.

IN ADDITION, AND WITHOUT LIMITING THE FOREGOING, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RideforU’s AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE ACCESS OF THE SAAS PLATFORM RENDERED HEREUNDER, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE, PRODUCT LIABILITY, OR OTHER THEORY), WARRANTY, OR OTHERWISE, EXCEED THE AMOUNT OF INR. 1000/-.

, (i) your use or misuse of the Platform or services;

(ii) your breach or violation of any of these T&Cs; and

(iii) any claims from any third-party as a result of or in connection with your use of the services provided by Drivers, Platform or the services.

X. DISCLAIMERS

1. THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICES PROVIDED BY RideforU AND/OR THE PLATFORM. THE COMPANY DOES NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICES PROVIDED BY RideforU AND/OR THE PLATFORM WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE PLATFORM / SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY SERVICES, INFORMATION OBTAINED BY YOU THROUGH THE PLATFORM WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS IN THE SERVICES PROVIDED BY RideforU AND/OR THE PLATFORM WILL BE CORRECTED, OR (F) THE PLATFORM OR THE SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE PLATFORM IS PROVIDED TO YOU STRICTLY ON AN “AS IS” BASIS.

2. All conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights, are hereby excluded and disclaimed to the highest and maximum extent. The Company makes no representation, warranty, or guarantee as to the reliability, safety, timeliness, quality, suitability or availability of the Platform. You acknowledge and agree that the entire risk arising out of your use of the Platform remains solely and absolutely with you and you will have no recourse whatsoever to the Company.

4. All rights not otherwise claimed under these T&Cs or by the Company are hereby reserved. The information contained in this Platform is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use.

5. Neither party hereto will be responsible for delays or failures in performance resulting from acts beyond its reasonable control and without its fault or negligence. Such excusable delays or failures may be caused by, among other things, strikes, lock-out, riots, rebellions, accidental explosions, floods, storms, acts of God and similar occurrences.

6. The information, recommendations provided to you on or through the website, or the Platform is for general information purposes only and does not constitute advice.

7. The Company will reasonably keep the Platform and its contents correct and up to date and offer you uninterrupted access but does not guarantee that the Platform is free of errors, defects, malware and viruses or that the contents in the Platform are correct, up to date and accurate. RideforU assumes no liability whatsoever for any monetary or other damage or loss suffered by you on account of the delay, failure, interruption or errors in the operation of the Platform.

8. The Company will further not be liable for damages resulting from the use of or the inability to use the Platform, including but not limited to damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.

9. Access to the Platform may be unavailable, delayed, limited or slowed, from time to time, due to the inherent nature of the internet and among other things also due to:

(a) Servers, networks, hardware failure (including your own computer or mobile), telecommunication lines and connections, and other electronic and mechanical equipment;
(b) Software failure, including among other things, bugs, errors, viruses, configuration problems, incompatibility of systems, utilities or applications, the operation of firewalls or screening programs, unreadable codes, or irregularities within particular documents or other content;
(c) Overload of system capacities;
(d) Damage caused by severe weather, earthquakes, wars, insurrection, riots, civil commotion, act of God, accident, fire, water damage, explosion, mechanical breakdown or natural disasters;
(e) Interruption (whether partial or total) of power supplies or other utility service, strike or other stoppage (whether partial or total) of labor;
(f) Governmental or regulatory restrictions, exchange rulings, court or tribunal orders or other human intervention; or
(g) Any other cause (whether similar or dissimilar to the above) beyond control of RideforU.

10. The Drivers are independent service providers. The Company is not responsible for the behaviour, actions, or inactions of Drivers or quality of the Vehicle or the services. Any contract for the services including payment for such services is exclusively between User and the Driver and the Company is not a party to the same.

11. For the avoidance of doubt, it is clarified that the Company itself does not provide the services and is not a service provider. RideforU’s role is limited to facilitating lead generation and discovery of Users and Drivers, and linking third party service providers who provide or offer to provide services directly to Users.

XI. LIMITATION OF LIABILITY

The Company is not responsible for the behavior, actions or inactions of the Driver or, quality of the Vehicle. Any contract for the provision of services is exclusively between the User and the Driver and the Company is not a party to the same.
RideforU does not and will not assess nor monitor the suitability, legality, ability, of any Driver and you expressly waive and release RideforU from any and all liability, claims or damages arising from or in any way related to the Driver. RideforU will not be a party to disputes, negotiations of disputes between you and the Driver. We cannot and will not play any role in managing payments between you and the Driver. Responsibility for the decisions you make regarding services offered via the Driver, software and/or the Platform (with all its implications) rests solely with and on you. You expressly waive and release RideforU from any and all liability, claims, causes of action, or damages arising from your use of the service, software and/or the Platform, or in any way related to the Driver introduced to you by the service, software and/or the Platform.
IN NO EVENT WILL RideforU BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES WHATSOEVER, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY THEREOF.
IN ADDITION, AND WITHOUT LIMITING THE FOREGOING, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RideforU’s AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE T&Cs OR THE SERVICES RENDERED HEREUNDER, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE, PRODUCT LIABILITY, OR OTHER THEORY), WARRANTY, OR OTHERWISE, EXCEED THE AMOUNT OF INR 1000/-.

XII. TERMINATION

Company is entitled to terminate these T&Cs at all times and with immediate effect, at its sole discretion, (by disabling the Driver’s registration on the Platform and use of the Platform) for any one or more of the following reasons:
- (a) Any violation or breach of any term of these T&Cs or non-compliance with the requirements under applicable laws;
- (b) If the Driver, in the opinion of the Company, misuses the Platform; or
- (c) Where, in their opinion, continuance of the services of Driver is detrimental to the business interest of RideforU due to the acts of the Driver.
The Company may terminate these T&Cs immediately on the above grounds and is not obliged to give notice of the termination of these T&Cs in advance.
RideforU or Driver may terminate these T&Cs by providing 7 days’ written notice to the other party.
RideforU, in addition to its right to terminate these T&Cs, in its sole discretion reserves the right to legally prosecute the Driver immediately, if there is reason to believe that the Driver has indulged in any fraudulent activity or contravened the T&Cs of the Platform or violated any applicable laws and RideforU will not be responsible for any consequences to the Driver arising from the same.
Upon termination:
- (a) Driver will stop accessing the Platform and offering the services; and
- (b) Driver will cease holding out as a service provider integrated with or connected with RideforU in any manner.

XIII. GOVERNING LAW, JURISDICTION AND DISPUTE RESOLUTION

These T&Cs will be governed by and interpreted in all respects in accordance with the laws of the Republic of India.
Subject to the provisions made in Clause XIII.3, the parties hereby submit to the exclusive jurisdiction of the courts of Bangalore, India.
All disputes arising out of or in relation to these T&Cs will be settled amicably by the parties. In the event, no amicable settlement is arrived at within a period of 15 (fifteen) days from the date of first initiation of the dispute by one party to other, the parties will resolve the dispute by means of arbitration pursuant to the Arbitration and Conciliation Act, 1996.
The arbitration proceedings will be conducted by an arbitral tribunal comprising of 1 arbitrator mutually appointed by you and the Company.
The arbitration proceedings will be conducted in English language only and the seat for arbitration will be Bangalore, India.
The award of the arbitral tribunal will be final and binding.

XIV. ASSIGNMENT

You may not assign your rights under these T&Cs without prior written approval of the Company. RideforU may freely assign its rights and obligations without prior notice to or consent from Driver.

XV. AMENDMENT

XVI. SEVERABILITY

If any portion of these T&Cs are found to be unenforceable, the remaining portion will remain in full force and effect.

XVII. NOTICES

The Company may give notice by means of a general notice on the Platform, or by electronic mail to your email address on record in the Company’s account information, or by written communication sent by regular mail to the Driver’s address on record in the Company’s account information.
Driver needs to send any notice at email id: teja.cmo@RideforU.in // pdadi@RideforU.in

XVIII. CUSTOMER CARE AND GRIEVANCE REDRESSAL

Any opinions, issues or suggestion regarding the Platform can be provided / resolved by reaching out to the customer care number or email mentioned below:

Customer Care details: support@RideforU.in

You can also reach out to the Customer Care through our 24*7 call support with respect to any technical issues faced by you on the Platform.